UNIQLO Loss Prevention Agent (Full-Time) - University Town Center (UTC)

Uniqlo • San Diego, CA

11d • Onsite

About The Position

The Loss Prevention Agent is the asset protection and safety specialist for UNIQLO stores, serving internal and external customers by helping create a safe work environment and reduce inventory shortages. The role reports to the Loss Prevention Manager(s) and Store Manager(s) and involves training store team members, supporting investigations, monitoring the store, identifying shortage and safety risks, and completing incident reports. The position is based at University Town Center in San Diego, California, and pays $28.00 per hour.

Requirements

• At least 1 year of loss prevention and/or retail experience.
• High School Diploma or G.E.D.
• Basic knowledge of computer applications, including security software, CCTV equipment, Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Knowledge of federal, state, and local law.
• Knowledge of surveillance/security equipment and installations.
• Ability to travel to stores within the assigned area.
• Ability to communicate effectively with customers and store personnel.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to stand or walk for extended periods and perform the physical activities described, including lifting and carrying up to 50 pounds.
• Ability to read computer terminals and push, pull, or move objects weighing at least 50 pounds.
• Ability to maneuver around the sales floor and stockroom and perform repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
• Ability to work a flexible schedule that meets business needs, including nights, evenings, and weekends.

Nice To Haves

• Bachelor’s Degree in Criminal Justice or a related field.

Responsibilities

• Train store team members on loss prevention and safety policies, procedures, and standards, and ensure compliance by notifying store management or the Loss Prevention Manager of violations.
• Assist store and loss prevention management with investigations involving internal and external customers.
• Patrol the store and remain in designated areas as directed by the Loss Prevention Manager.
• Identify shortage risks and serve customers in accordance with company standards.
• Prepare incident reports covering safety, injuries, accidents, theft, cash handling, and shortages, and review reports daily with the Loss Prevention Manager.
• Identify inventory shortages and partner with loss prevention management to create solutions.
• Identify safety or loss risks and immediately notify store and loss prevention management to prevent accidents.
• Support loss prevention management with audits and inventory counts.
• Maintain full confidentiality.
• Assist with special projects as assigned.

Benefits

• Competitive compensation with a clear path to promotion opportunities every 3 months based on individual performance.
• Career advancement opportunities for driven team members who consistently deliver strong results.
• Medical, dental, and vision coverage for full-time employees.
• 401(k) plan with 100% match on the first 3% contributed and 50% match on the next 2% contributed.
• Vacation and personal time off for full-time employees.
• Sick and wellness time off.
• 30% employee merchandise discount.
• Employee referral bonus.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED