Uniqlo Loss Prevention Agent - Chicago, IL

UNIQLO • Chicago, IL

1d • Onsite

About The Position

The Loss Prevention Agent is responsible for initiatives and daily tasks associated with loss prevention and safety management, as directed by the Loss Prevention Manager, to help ensure the safety and well-being of employees and company assets. The role includes training store employees on loss prevention and safety policies and procedures, detecting and responding to shoplifting, supporting investigations, and assisting with shortage-reduction initiatives. The position is for a new Uniqlo location on Michigan Avenue in Chicago, Illinois, and is a full-time hourly role with a starting rate of $28.00 per hour.

Requirements

• Ability to physically apprehend and assist in the detention of shoplifters as required.
• Strong verbal and written communication skills.
• Basic knowledge of computer applications such as Excel, Word, and PowerPoint.
• High school diploma or equivalent.
• Ability to work for extended periods at a desk using a computer or standing and walking as required.
• Ability to work a flexible schedule, including nights and weekends.

Nice To Haves

• Experience conducting investigations.
• One to two years of retail Loss Prevention experience.

Responsibilities

• Know and exemplify loss prevention and safety policies, procedures, and standards.
• Train store employees on loss prevention policies and procedures and ensure compliance.
• Train store employees on safety policies and procedures and ensure compliance.
• Detect and apprehend shoplifters according to company protocol.
• Monitor suspicions of employee theft and partner with the Loss Prevention Manager to address concerns.
• Prepare incident, accident, and investigative reports according to company guidelines.
• Assist management in investigating employee policy and procedure violations.
• Communicate and support shortage-reduction initiatives, including audits and inventory counts.
• Recommend solutions to potential loss and safety concerns.
• Maintain complete confidentiality regarding current and past investigations and their outcomes.
• Complete special projects as assigned.
• Respond to alarm calls as needed to resolve the issues causing them.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with 100% match on the first 3% contributed and 50% match on the next 2% contributed.
• Paid parental leave.
• Fertility benefits, including IVF.
• Life insurance.
• Short-term and long-term disability insurance.
• HSA/FSA options.
• Employee Assistance Program.
• Vacation and personal time off.
• Sick and wellness time off.
• 30% employee merchandise discount.
• Employee referral bonus.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED