UNIQLO Loss Prevention Agent (Full-Time) - University Town Center (UTC)

UNIQLO•San Diego, CA

13d•Onsite

About The Position

The Loss Prevention Agent is the store’s asset protection and safety specialist, serving internal and external customers by creating a safe work environment and reducing inventory shortages. The position reports to the Loss Prevention Manager(s) and Store Manager(s). The role requires a flexible schedule that meets business needs, including nights, evenings, and weekends, and the ability to travel to stores within the assigned area.

Requirements

At least 1 year of loss prevention and/or retail experience.
Basic knowledge of computer applications, including security software, CCTV equipment, Excel, Word, and PowerPoint.
Strong verbal and written communication skills.
Knowledge of federal, state, and local law.
Knowledge of surveillance and security equipment and installations.
Ability to travel to stores within the assigned area.
Ability to communicate effectively with customers and store personnel.
Ability to calculate figures and amounts, such as discounts and percentages.
Ability to stand or walk for extended periods, read computer terminals, push, pull, or move objects of at least 50 pounds, and perform repetitive bending, twisting, stooping, squatting, and climbing.
Ability to lift and carry up to 50 pounds.
Ability to work a flexible schedule, including nights, evenings, and weekends.

Nice To Haves

Bachelor’s degree in Criminal Justice or a related field.

Responsibilities

Train store team members on loss prevention and safety policies, procedures, and standards; ensure compliance and notify store management or the Loss Prevention Manager of violations.
Assist store and loss prevention management with investigations involving internal and external customers.
Patrol the store and post in designated areas as directed by the Loss Prevention Manager.
Identify shortage risks and serve customers in accordance with company standards.
Prepare incident reports for safety, injury, accidents, theft, cash handling, and shortage, and review reports daily with the Loss Prevention Manager.
Identify inventory shortages and partner with loss prevention management to create solutions.
Identify safety or loss risks and immediately notify store and loss prevention management to help prevent accidents.
Support loss prevention management with audits and inventory counts.
Maintain full confidentiality.
Assist with special projects as assigned.

Benefits

Competitive compensation with a clear path to promotion opportunities every 3 months based on individual performance.
Career advancement opportunities for driven team members who consistently deliver strong results.
Medical coverage (full-time only).
Dental coverage (full-time only).
Vision coverage (full-time only).
401(k) plan with a 100% match on the first 3% contributed and a 50% match on the next 2% contributed.
Vacation and personal time off (full-time only).
Sick and wellness time off.
30% employee merchandise discount.
Employee referral bonus.
Commuter benefits.