Loss Prevention Agent (Part-time)

EOS Hospitality•Myrtle Beach, SC

About The Position

The Loss Prevention Agent patrols the interior and perimeter of the hotel and property to identify potential safety and security risks and undesirable conditions. The role responds to emergencies, promotes safe work practices, conducts preliminary incident investigations, prepares accurate reports and documentation, and responds to guest inquiries and issues in a timely, friendly, and efficient manner. This is a part-time, year-round position working second shift at the Hilton Myrtle Beach Resort. Holidays and weekends are required.

Requirements

  • Must have 1–2 years of security experience in a similar industry.
  • Thorough knowledge of the floor plans and layout of the buildings and function rooms, and working knowledge of the city and surrounding area.
  • Ability to effectively deal with internal and external customers, including people requiring patience, tact, and diplomacy to defuse anger and collect accurate information.
  • Ability to listen effectively and speak, read, and write English clearly to ascertain and document important information.
  • Ability to stand, walk, and/or sit and continuously perform essential job functions for the duration of the shift.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
  • Ability to follow written and/or verbal instructions.
  • Ability to grasp, lift, carry, or otherwise move goods weighing up to 50 pounds, with sufficient manual dexterity in the hands.
  • Ability to climb stairs and ladders at a rapid pace.
  • Ability to perform duties within extreme temperature ranges.
  • Must be available to work holidays and weekends.

Nice To Haves

  • 3–5 years of security experience in a similar industry.

Responsibilities

  • Patrol the interior and perimeter of the hotel and property to observe and identify potential safety risks, security risks, and undesirable conditions.
  • Respond to emergency situations, including safety hazards, fires, medical emergencies, and threats to life or property.
  • Promote safe work practices.
  • Initiate preliminary investigations into incidents as needed.
  • Write reports and ensure the accuracy of necessary documentation as needed.
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.

Benefits

  • Free lunch.
  • Free health club membership.
  • Discounted travel program benefits for team members and their family.
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