Loss Prevention Agent (Part-time)

EOS•Myrtle Beach, SC

6d•Onsite

About The Position

The Loss Prevention Agent patrols the interior and perimeter of the hotel and property to identify potential safety and security risks and undesirable conditions. The role responds to emergencies such as safety hazards, fires, medical emergencies, and threats to life or property; promotes safe work practices; conducts preliminary investigations into incidents as needed; and prepares accurate reports and documentation. The agent also responds to guest inquiries and requests and resolves guest issues in a timely, friendly, and efficient manner. This is a part-time, year-round position working the second shift at the Hilton Myrtle Beach Resort. Holidays and weekends are required.

Requirements

1–2 years of security experience in a similar industry.
Thorough knowledge of the floor plans and layout of the buildings and function rooms, and working knowledge of the city and surrounding area.
Ability to deal effectively with internal and external customers, including using patience, tact, and diplomacy to defuse anger and gather accurate information.
Ability to listen effectively and speak, read, and write English clearly to obtain and document important information.
Ability to stand, walk, and/or sit and continuously perform essential job functions throughout the shift.
Hearing and visual ability to observe and detect signs of emergencies.
Ability to bend, stoop, kneel, and walk significant distances between and within buildings on the property.
Ability to follow written and/or verbal instructions.
Ability to grasp, lift, carry, or otherwise move goods weighing up to 50 lbs., with sufficient manual dexterity in the hands.
Ability to climb stairs and ladders at a rapid pace.
Ability to perform duties within extreme temperature ranges.
Availability to work the second shift, including holidays and weekends.

Nice To Haves

3–5 years of security experience in a similar industry.

Responsibilities

Patrol the interior and perimeter of the hotel and property to identify potential safety risks, security risks, and undesirable conditions.
Respond to emergencies, including safety hazards, fires, medical emergencies, and threats to life or property.
Promote safe work practices.
Initiate preliminary investigations into incidents as needed.
Write reports and ensure the accuracy of required documentation as needed.
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.