Logistics Support Specialist

Airbus•Kinston, NC

3d•Onsite

About The Position

The Logistics Support Specialist maintains synchronization of the supply chain among organizations, customers, and suppliers. The role manages inventory systems, simulation and forecasting data, procurement-contract ordering, and spares-delivery scheduling. It monitors customer inventory demand and material assets on hand or in transit to optimize supply-chain planning, incorporates customer and supplier decisions to reduce material and product variability, and coordinates with customer support, contract administration, purchasing, engineering, quality assurance, traffic, and warehousing. The position coordinates domestic and international transportation and shipments for Airbus Aerosystems Kinston, supports efficient production-material flow, and provides shipment and delivery information to customers. It works with carriers, freight forwarders, suppliers, procurement agents, and Trade Compliance to tender loads, resolve delivery issues, select routings, and support compliant customs clearance. The role also documents material and inventory movements systematically and physically and assists internal and external customers with transportation-related issues. This is an onsite, entry-level, direct-hire position requiring U.S. citizenship. The role involves 5% domestic and international travel, and the ability to work any shift, including alternative work weeks, is listed as preferred. The position is not a people-manager role.

Requirements

At least 2–3 years of experience as a focal point/customer service representative for inbound and outbound freight.
At least 2–3 years of experience with material-handling equipment, including tugs, forklifts of various sizes and styles, overhead cranes, and hand tools.
At least 2–3 years of experience shipping and handling hazardous materials under IATA, IMDG, and DOT requirements.
Familiarity with ITAR and international import and export shipping requirements.
Associate degree or higher in business management, logistics, or supply chain management, or 2–3 years of experience.
Self-starter with the ability to take ownership of processes and projects.
Excellent verbal and written communication skills in English.
Ability to articulate complex issues to others.
Demonstrated effectiveness in interpersonal skills.
U.S. citizenship is required.
Able to meet the physical requirements described, including routinely using a computer and office equipment; carrying and lifting items up to 30 lb/14 kg weekly; and walking and standing in office and production areas.
Must use required personal protective equipment, which may include safety shoes, safety glasses, hearing protection, respirators or masks, and protective gloves; administrative work also requires safety glasses on the manufacturing floor, bump caps in designated areas, and safety-toed shoes in designated work areas.

Nice To Haves

Experience using Microsoft Office Suite or Google Workspace.
Experience using SAP.
Ability to work any shift, including alternative work weeks.

Responsibilities

Coordinate with company customer support representatives, supply officers, engineering, quality assurance, traffic, and warehousing/third-party logistics to ensure efficient production-material flow throughout the plant.
Coordinate domestic and international carriers to support receiving and shipping dates.
Offer routings for inbound and outbound shipments that support seamless flow and beneficial pricing for Airbus Kinston.
Communicate with carriers and freight forwarders to tender loads, resolve delivery issues, and investigate failures.
Use the Airbus Routing Guide to process Kinston shipments and support logistics synergies across Airbus sites.
Provide customers with pre-alerts for all international shipments.
Communicate preferred shipping methods for Spirit Kinston shipments to Supply Chain Procurement Agents and their foreign suppliers.
Work with Trade Compliance to support smooth, compliant customs clearance of import shipments.
Provide customers with delivery-status information upon request.
Coordinate proper systematic and physical documentation of material and inventory movements.
Assist internal and external customers with transportation-related issues.
Perform other duties as assigned.