Logistics Support Specialist

Airbus•Kinston, NC
•Onsite

About The Position

The Logistics Support Specialist maintains synchronization of supply chains between organizations, customers, and suppliers. The role manages inventory systems, simulation and forecasting data, procurement-contract orders, and spare-parts delivery scheduling. It monitors customer demand and material assets on hand or in transit to optimize supply-chain planning, incorporating customer and supplier decisions to reduce variability and develop effective solutions. The position coordinates with customer support, supply officers, contract administration, purchasing, engineering, quality assurance, traffic, and warehousing. The role coordinates domestic and international transportation, shipment routing, carrier communications, delivery-status updates, shipping documentation, and customs-clearance activities. It also supports internal and external customers with transportation-related issues and helps ensure the efficient, compliant movement of materials. This is an onsite, entry-level, direct-hire position with Airbus Aerosystems Kinston, Inc. U.S. citizenship is required. The role requires 5% domestic and international travel and may require availability for any shift, including alternative work weeks.

Requirements

  • U.S. citizenship is required.
  • An associate degree or higher in business management, logistics, or supply chain management, or 2–3 years of experience.
  • 2–3 years of experience as the focal point or customer service representative for inbound and outbound freight.
  • 2–3 years of experience with material-handling equipment, including tugs, forklifts of various sizes and styles, overhead cranes, and hand tools.
  • 2–3 years of experience shipping and handling hazardous materials under IATA, IMDG, and DOT requirements.
  • Familiarity with ITAR and international import and export shipping requirements.
  • Self-starter with the ability to take ownership of processes and projects.
  • Excellent verbal and written communication skills in English.
  • Ability to articulate complex issues to others.
  • Demonstrated effectiveness in interpersonal skills.
  • Ability to work onsite.
  • Ability to travel 5% domestically and internationally.

Nice To Haves

  • Experience using Microsoft Office Suite or Google Workspace.
  • Experience using SAP.
  • Ability to work any shift, including alternative work weeks.

Responsibilities

  • Coordinate with customer support representatives, supply officers, engineering, quality assurance, traffic, and third-party warehousing to ensure efficient movement of production materials through the plant.
  • Coordinate domestic and international carriers to meet receiving and shipping dates.
  • Provide routing options for inbound and outbound shipments that support seamless movement at pricing levels beneficial to Airbus Kinston.
  • Communicate with carriers and freight forwarders to tender loads, resolve delivery issues, and investigate failures.
  • Use the Airbus Routing Guide to process Kinston shipments and support logistics coordination across Airbus sites.
  • Provide customers with pre-alerts for all international shipments.
  • Communicate the preferred shipping method for Spirit Kinston shipments to supply-chain procurement agents and their foreign suppliers.
  • Work with Trade Compliance to support smooth and compliant customs clearance of import shipments.
  • Provide customers with delivery-status information upon request.
  • Coordinate proper systematic and physical documentation of material and inventory movements.
  • Assist internal and external customers with transportation-related issues.
  • Perform other duties as assigned.
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