Logistics Support Specialist

Airbus•Kinston, NC

2d•Onsite

About The Position

The Logistics Support Specialist maintains synchronization across a supply chain involving organizations, customers, and suppliers. The role manages inventory systems, simulation and forecasting data, procurement-contract orders, and spares-delivery scheduling. It monitors customer inventory demand and material assets on hand or in transit to support effective supply-chain planning, incorporates customer and supplier decisions to reduce variability, and coordinates with internal teams and external partners. The position supports the efficient movement of production materials at Airbus Kinston and coordinates domestic and international freight, shipment routing, carrier communications, delivery-status updates, customs-clearance coordination, and material-movement documentation. It is an onsite role requiring U.S. citizenship and 5% domestic/international travel. The role is not a people-manager position.

Requirements

At least 2–3 years of experience as a focal point or customer service representative for inbound and outbound freight.
At least 2–3 years of experience with material-handling equipment, including tugs, forklifts of various sizes and styles, overhead cranes, and hand tools.
At least 2–3 years of experience with hazardous-material shipping and handling, including IATA, IMDG, and DOT requirements.
Familiarity with ITAR and international import and export shipping requirements.
An associate degree or higher in business management, logistics, or supply chain management, or 2–3 years of experience.
Self-starter able to take ownership of processes and projects.
Excellent verbal and written communication skills in English.
Ability to explain complex issues to others.
Demonstrated interpersonal effectiveness.
U.S. citizenship is required.
Ability to meet the position’s onsite and physical requirements, including carrying and lifting items up to 30 lb/14 kg and use of required PPE.
Ability to travel 5% domestically and internationally.

Nice To Haves

Experience using Microsoft Office Suite or Google Workspace.
Experience using SAP.
Ability to work any shift, including alternative work weeks.

Responsibilities

Coordinate with customer support representatives, supply officers, engineering, quality assurance, traffic, and warehousing to ensure efficient movement of production materials throughout the plant.
Coordinate domestic and international carriers to support receiving and shipping dates.
Recommend routings for inbound and outbound shipments that support seamless movement and beneficial pricing for Airbus Kinston.
Communicate with carriers and freight forwarders to tender loads, resolve delivery issues, and investigate failures.
Use the Airbus Routing Guide to process Kinston shipments and support logistics synergy across Airbus sites.
Provide customers with pre-alerts for all international shipments.
Communicate preferred shipping methods for Spirit Kinston shipments to Supply Chain Procurement Agents and foreign suppliers.
Work with Trade Compliance to support compliant customs clearance of import shipments.
Provide customers with delivery-status information upon request.
Coordinate accurate documentation of material and inventory movements, both systematically and physically.
Assist internal and external customers with transportation-related issues.
Perform other duties as assigned.