Warehouse - Logistics Support Specialist

Kaufman Container•Cleveland, OH

About The Position

The Logistics Support Specialist provides support for inbound and outbound material movement, ensuring accurate documentation, timely deliveries, and effective collaboration with customers, vendors, carriers, and internal stakeholders. The position serves as the primary contact for incoming suppliers, carriers, and internal customers, and works across departments to meet customer requirements while maintaining a professional demeanor. The role provides parcel freight quotes and rates to the Sales Team, schedules pickups from local suppliers and vendors, and records product shipments with accurate packing slips, bills of lading, and Pro Numbers. It also updates the shared truck schedule calendar, helps resolve shipping discrepancies and other issues, and provides backup support for warehouse leadership and warehouse positions as needed. The specialist follows safety protocols, maintains housekeeping standards in work and storage areas, performs cycle counts as needed, and undertakes other assigned duties.

Requirements

Excellent communication and organizational skills.
Good attendance record.
Basic math skills.
Experience with computers and office environment software.
Self-motivated and able to work as a self-starter.
Personable demeanor.
Ability to obtain a tow motor license.
High school diploma or equivalent.

Responsibilities

Serve as the primary contact for incoming suppliers, carriers, and internal customers, responding in a timely manner.
Work with internal departments to meet customer requirements while maintaining a professional demeanor.
Provide parcel freight quotes and rates to the Sales Team as needed.
Schedule pickups from local suppliers and vendors.
Back up the Assistant Supervisor when needed and record product shipments with accurate packing slips, bills of lading, Pro Numbers, and related documentation.
Notify and partner with the Supervisor or Assistant Supervisor to resolve problems.
Update the Shared Truck Schedule Calendar for outbound shipments.
Follow safety protocols and help create a safe working environment for warehouse associates.
Support the Warehouse Supervisor and Assistant Supervisor as needed.
Provide backup for the Supervisor, Assistant Supervisor, or warehouse positions as needed.
Investigate and work to resolve shipping discrepancies.
Maintain work and storage areas according to housekeeping standards.
Perform cycle counts as needed.
Perform other duties as assigned.