Logistics Supervisor - Domestic
About The Position
The Logistics Supervisor provides leadership and direction within the Logistics department to Logistics Analysts and others in assigned groups. The role ensures daily activities follow corporate logistics procedures and implements tracking tools to support achievement of departmental Key Performance Indicators (KPIs). The supervisor oversees logistics operations, supports customer requirements, maintains procedures and work instructions, and leads cost-reduction and continuous-improvement initiatives. The role also analyzes proposed logistics changes, communicates freight transportation information through relevant systems, and implements customer-specific reporting or transportation metrics.
Requirements
- Bachelor's degree or equivalent work experience.
- Excellent verbal, written, and telephone communication skills.
- At least 3 years of logistics experience.
- Strong systems skills, including proficiency with integrated software applications.
- Strong critical-thinking and problem-solving abilities.
- Computer and software knowledge, including computer processing skills.
- Strong organizational skills.
- Excellent customer service skills.
- Ability to work well in a fast-paced, ever-changing environment.
- Ability to coordinate schedules and perform managerial duties.
- Strong leadership skills.
- Excellent attention to detail.
- Ability to handle pressure and meet deadlines.
Responsibilities
- Supervise groups within Logistics to ensure customer requirements are met.
- Provide guidance on the escalation process.
- Review processes for policy adherence and adjust them as needed.
- Review daily workloads to ensure adequate resources are available.
- Ensure Standard Operating Procedures (SOPs) and work instructions are developed, updated, maintained, and usable.
- Lead ongoing cost-reduction and continuous-improvement programs and projects.
- Anticipate and resolve day-to-day issues, conduct root-cause failure analyses, and take corrective actions.
- Analyze the financial impact of proposed logistics changes, including routing, shipping modes, product volumes or mixes, and carriers.
- Communicate freight transportation information to customers or suppliers using transportation management systems, electronic logistics marketplaces, or electronic freight information systems to improve transportation efficiency, speed, or quality.
- Implement specific customer requirements, such as internal reporting or customized transportation metrics.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
