Drayage Logistics Domestic Operator

SBT Global • Santa Ana, CA

17h • Onsite

About The Position

The Logistics Coordinator (Air & Ocean Operations) plans, executes, and continuously improves inbound and outbound air and ocean freight operations, moving shipments from manufacturers to warehouses and ultimately to customers. The role requires hands-on experience in air or ocean freight operations and solid ocean freight knowledge. It supports global transportation across multiple time zones and follows a five-day work schedule that includes weekend shifts based on operational requirements.

This is a one-year, full-time, on-site contract position with an approximate pay rate of $28–$31 per hour, depending on experience. The Mobile Business Unit supports the global distribution of mobile devices, with a focus on speed, reliability, and operational efficiency.

Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.
• Hands-on experience in international Air, Ocean, and OTR freight forwarding operations.
• Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
• Strong understanding of international air and ocean freight regulations and customs procedures.
• Proficiency with ERP and logistics systems such as SAP, TMS, or WMS, or equivalent systems.
• Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP.
• English language proficiency.
• Ability to work weekends as required.
• Analytical thinking, problem-solving, communication, multitasking, attention to detail, and ability to work effectively under pressure in a fast-paced, deadline-driven environment.

Responsibilities

• Create and maintain daily tracking reports for Air Export, Ocean Import, and OTR, including weekend operations.
• Gather container and air-cargo departure information at ports, terminals, and airports; monitor and confirm on-time departures; and coordinate terminal departure schedules with terminal operators and customs brokers.
• Track ocean containers, rail intermodal units, and air shipments in real time; validate Import of Documentation (IOD) and Proof of Delivery (POD) daily; and respond to shipment exceptions such as delays, damages, and customs holds.
• Oversee Transload Warehouse (TW) capacity planning and utilization; manage transload KPIs such as dwell time, on-time transload, and damage rate; identify operational bottlenecks; and coordinate corrective actions with warehouse teams.
• Schedule and dispatch Truckload (TL) Outbound (OB) orders using a Transportation Management System (TMS); optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.
• Serve as the primary point of contact for carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
• Handle claims, documentation, and issue escalations by phone, email, or virtual meetings.
• Ensure shipments comply with international trade regulations, hazardous material requirements, and security standards; maintain records for audits and regulatory inspections.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior