Logistics Supervisor

The Lighthouse for The Blind in New Orleans•New Orleans, LA

8d•Onsite

About The Position

The Logistics Supervisor supports Lighthouse Louisiana’s shipping, receiving, inventory, and warehouse operations. The role works with the Shipping and Receiving (S&R) Manager and team to coordinate orders, shipments, incoming materials, documentation, inventory organization, and customer updates. The position also helps maintain compliance with Lighthouse’s Quality System and ISO procedures, improve operational efficiency, and integrate shipping and receiving activities with production, accounting, inventory, quality, and sales functions. The role has no supervisory responsibilities and may perform other duties as assigned.

Requirements

High school diploma or GED.
Strong basic math skills.
Effective verbal and written English communication skills.
Knowledge of and ability to communicate effectively with multiple business functions.
Strong customer service, organizational, and supervisory skills; the position itself has no supervisory responsibilities.
Proficiency in general computer skills, internet applications, Microsoft Outlook, Excel, and Word.
Excellent forklift skills and the ability to obtain and maintain forklift certification.
Basic knowledge of shipping, receiving, inventory, and warehouse operations.
Experience that includes clerical work, planning, and loading.
Dependable, cooperative, organized, detail-oriented, and a team player.
Ability to lift 50 pounds and bend, stoop, climb, stand, and walk regularly.
Ability to operate a forklift regularly.
Ability to travel throughout the facility to manage work responsibilities, breaks, and emergency evacuations safely and effectively, with or without reasonable accommodation.
Ability to manage self-care needs and activities of daily living required to support successful employment, with or without reasonable accommodation.
Satisfactory background check and drug test results as a condition of employment.

Responsibilities

Work with the shipping and receiving team to assign responsibilities and efficiently manage the Lighthouse Louisiana Order Status Report.
Complete daily paperwork responsibilities assigned by the S&R Manager.
Review the order status report daily and plan shipments to minimize labor costs while meeting or exceeding customer requirements.
Assist the S&R Manager in communicating daily inbound and outbound expectations to the S&R team.
Review finished goods inventory and coordinate shortages with the Director of Production and S&R Manager.
Assist the S&R Manager in meeting all shipping deadlines.
Communicate routing requirements to customers.
Request and evaluate transportation quotes using phone and internet-based software to minimize transportation costs.
Prepare shipping documents as needed.
Load shipments onto trucks using a forklift and other hand equipment as needed.
Coordinate with customer service to provide accurate, current information about customer orders.
Coordinate finished-goods movement and storage with the S&R Manager, maintaining organization, security, and stock rotation.
Perform shipping and receiving employees’ duties when they are absent, as necessary.
Perform and document daily shipping inspections to ensure compliance with Lighthouse’s Quality System and customer requirements.
Unload truck shipments using a forklift and other hand equipment as needed.
Ensure incoming products, materials, and items are correctly received into NetSuite; verify that the S&R team checks for damage and matches items and quantities against packing slips and purchase orders.
Keep received and existing materials secure, organized, safe, and consistently arranged for proper rotation.
Coordinate with the S&R Manager to ensure the team promptly and accurately processes and enters receiving, inventory, and other required paperwork.
Use company software to document received goods accurately.
Submit daily paperwork documenting received orders, along with the receiving log, to Accounts Payable.
Maintain neat and orderly files for warehouse activities.
Support warehouse teams as needed.
Assist the S&R Manager with production, receiving, and procurement to identify and correct stock irregularities promptly.
Participate in regular inventory counts.
Follow procedures detailed in the Lighthouse Quality System and applicable ISO procedures.
Seek continuous improvement in manufacturing, inventory control, quality, shipping, receiving, and sales-order systems and operations.
Conduct business in a positive, relationship-building manner and integrate shipping and receiving work with Lighthouse’s production, inventory, accounting, and quality functions.
Perform other duties as assigned by the supervisor.