Logistics Specialist I

Uber Freight•Rogers, AR

3d•Hybrid

About The Position

Uber Freight is seeking a detail-oriented, customer-focused Logistics Specialist to support its Cummins account in Rogers, Arkansas. As part of the Managed Transportation team, this role manages daily transportation operations and shipment execution, coordinates with carriers, customers, and internal partners, resolves transportation challenges, and helps improve service and operational efficiency. The position is suited to someone who enjoys problem-solving, managing multiple priorities, building relationships, and taking ownership in a fast-paced logistics environment. The role is based at the Uber Freight Center of Excellence in Rogers, Arkansas, with a hybrid arrangement of three days in the office and two days remote. The schedule is Monday through Friday during standard business hours.

Requirements

High school diploma or GED equivalent.
0–1 years of related experience in transportation, logistics, supply chain, customer service, or a similar operational environment.
Strong communication, organizational, and time-management skills.
Ability to work effectively in a fast-paced environment while managing multiple priorities.
Willingness and ability to work a hybrid schedule based out of the Rogers, Arkansas office.

Nice To Haves

Bachelor's degree in supply chain, logistics, transportation, business, or a related field.
Previous experience in transportation operations, freight coordination, logistics, or supply chain management.
Experience working with a Transportation Management System (TMS).
Proficiency with Microsoft Office Suite or Google Workspace.
Experience supporting dedicated customer accounts or working in a customer-facing operational environment.
Familiarity with carrier coordination, shipment tracking, routing guides, or freight execution.
Strong analytical and problem-solving skills, including the ability to identify issues and implement effective solutions.
Ability to prioritize competing demands, adapt to changing operational needs, and maintain attention to detail.
Demonstrated ability to collaborate across teams, take ownership of responsibilities, and proactively resolve operational challenges.
A customer-first mindset and commitment to reliability, accountability, and continuous improvement.

Responsibilities

Manage daily transportation execution and the shipment lifecycle for the Cummins account using Uber Freight's Transportation Management System (TMS).
Coordinate shipment planning, carrier assignments, pickups, and deliveries to ensure freight moves efficiently and meets customer expectations.
Monitor shipments proactively, identify potential delays or service disruptions, and take appropriate action to resolve issues.
Build and maintain working relationships with carriers, customers, and internal operational teams.
Use routing guides and available carrier networks to secure timely, cost-effective freight coverage.
Use TMS tools to optimize shipment routing, consolidate orders when appropriate, and maintain accurate transportation records.
Investigate and resolve shipment discrepancies, system errors, and carrier invoice issues.
Communicate professionally and proactively with customers, carriers, and internal stakeholders about shipment status, exceptions, and service updates.
Monitor carrier, shipper, and receiver performance to identify recurring challenges and recommend improvements.
Support continuous improvement initiatives focused on transportation efficiency, cost savings, and customer satisfaction.
Collaborate with cross-functional teams to resolve operational challenges and ensure consistent service delivery.
Assist with training and supporting customer or vendor users on TMS processes and account-specific workflows as needed.

Benefits

Company-sponsored health plan for eligible U.S. employees working more than 30 hours per week.
Dental and vision benefits.
401(k) match.
Financial and mental wellness benefits.
Parental leave.
Short- and long-term disability coverage.
Life insurance.
Eligible employees may receive performance or sales incentive bonuses.
Eligible employees may participate in Uber Freight equity awards.
Other types of compensation may be available depending on the role.