Logistics Specialist I

Uber Freight•Rogers, AR

2d•Hybrid

About The Position

Uber Freight is seeking a detail-oriented, customer-focused Logistics Specialist to support its Cummins account in Rogers, Arkansas. As part of the Managed Transportation team, the role supports daily transportation operations by coordinating shipments with carriers, customers, and internal partners, resolving transportation challenges, and identifying opportunities to improve service and operational efficiency. The role suits someone who enjoys problem-solving, managing multiple priorities, building relationships, and taking ownership in a fast-paced logistics environment. The position is based at the Uber Freight Center of Excellence in Rogers, Arkansas, with a hybrid arrangement of three days in the office and two days remote. The schedule is Monday through Friday during standard business hours. The role uses Uber Freight’s Transportation Management System (TMS) to manage shipment execution and records, coordinate freight coverage, monitor service, and support customers and vendors with account-specific workflows. Employees working more than 30 hours per week in the United States are eligible for benefits including a company-sponsored health plan, dental and vision benefits, a 401(k) match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, and life insurance. U.S.-based employees may also be eligible for performance or sales incentive bonuses, Uber Freight equity awards, and other compensation depending on the role.

Requirements

High school diploma or GED equivalent.
0–1 years of related experience in transportation, logistics, supply chain, customer service, or a similar operational environment.
Strong communication, organizational, and time-management skills.
Ability to work effectively in a fast-paced environment while managing multiple priorities.
Willingness and ability to work a hybrid schedule based out of the Rogers, Arkansas office.

Nice To Haves

Bachelor’s degree in supply chain, logistics, transportation, business, or a related field.
Previous experience in transportation operations, freight coordination, logistics, or supply chain management.
Experience working with a Transportation Management System (TMS).
Proficiency with Microsoft Office Suite or Google Workspace.
Experience supporting dedicated customer accounts or working in a customer-facing operational environment.
Familiarity with carrier coordination, shipment tracking, routing guides, or freight execution.
Strong analytical and problem-solving skills, including the ability to identify issues and implement effective solutions.
Ability to prioritize competing demands, adapt to changing operational needs, and maintain attention to detail.
Demonstrated ability to collaborate across teams, take ownership of responsibilities, and proactively resolve operational challenges.
Customer-first mindset with a commitment to reliability, accountability, and continuous improvement.

Responsibilities

Manage day-to-day transportation execution and the shipment lifecycle for the Cummins account using Uber Freight’s Transportation Management System (TMS).
Coordinate shipment planning, carrier assignments, pickups, and deliveries to ensure freight moves efficiently and meets customer expectations.
Proactively monitor shipments, identify potential delays or service disruptions, and take appropriate action to resolve issues.
Build and maintain working relationships with carriers, customers, and internal operational teams.
Use routing guides and carrier networks to secure timely, cost-effective freight coverage.
Use TMS tools to optimize shipment routing, consolidate orders when appropriate, and maintain accurate transportation records.
Investigate and resolve shipment discrepancies, system errors, and carrier invoice issues.
Communicate shipment status, exceptions, and service updates professionally and proactively to customers, carriers, and internal stakeholders.
Monitor carrier, shipper, and receiver performance, identify recurring challenges, and recommend improvements.
Support continuous improvement initiatives focused on transportation efficiency, cost savings, and customer satisfaction.
Collaborate with cross-functional teams to resolve operational challenges and ensure consistent service delivery.
Assist with training and supporting customer or vendor users on TMS processes and account-specific workflows as needed.