Logistics Sales Representative

BM2 Freight Services Inc•Des Plaines, IL
•$50,000 - $60,000•Onsite

About The Position

BM2 Freight Services, Inc. is seeking a full-time Account Representative for its Chicago office in Des Plaines, Illinois. The role develops, maintains, and grows customer accounts, including accounts passed along by Business Development Managers. It is customer-facing and works closely with a Carrier Sales Representative to arrange coverage for customers’ freight. The company seeks a professional with strong communication and relationship-building skills who wants to advance a sales career.

Requirements

  • Bachelor’s degree.
  • At least 3 years of experience running a successful book of business.
  • Strong problem-solving, analytical, and negotiation skills.
  • Experience closing sales deals.
  • Previous successful sales experience.
  • Proficient written and verbal communication.
  • Excellent attention to detail, problem-solving and analytical skills, multitasking ability, and technological skills.
  • Exceptional customer service and interpersonal communication skills.
  • Proven experience handling high call volume in a sales environment.
  • Ability to multitask and troubleshoot problems as they arise.

Nice To Haves

  • An existing book of business.

Responsibilities

  • Cold-call prospective customers and develop new relationships.
  • Maintain customer satisfaction with current accounts and expand business from Business Development Managers to grow the company’s footprint with customers.
  • Work closely with the Carrier Sales Representative to prioritize customer needs and ensure freight is covered daily.
  • Regularly contact customers to proactively maintain business and customer satisfaction.
  • Use the TMS after training to document customer interactions, issues, and related information.
  • Maintain ongoing communication with customers and the Carrier Sales Representative.
  • Resolve customer issues by being adaptable, knowledgeable, and resourceful.

Benefits

  • Competitive base pay, commission, and incentive pay.
  • Paid parking.
  • Opportunities for advancement.
  • Eligible for full health benefits after 30 days of employment, including medical, dental, and vision.
  • Eligible for a 401(k) contribution after 90 days of employment, with company matching.
  • Up to one week of paid training at the Covington, Kentucky headquarters based on start date and company need; airfare and hotel are covered by BM2, subject to restrictions.
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