Logistics Manager, Americas Retail Operations

Ōura • San Francisco, CA

4d • $117,300 - $169,000 • Hybrid

About The Position

Oura is seeking a Logistics Manager, Americas Retail Operations, to own replenishment planning and day-to-day logistics execution for assigned retail accounts. The role includes forecasting retailer needs and ensuring products arrive on time, in compliance with retailer requirements, and at the right cost. The position is an individual contributor role that partners closely with Sales, Demand Planning, 3PL partners, and internal Trade and Logistics teams. It is hybrid, with onsite work in San Francisco 2–3 days per week.

The manager will oversee account replenishment and inventory health; manage shipments, retailer onboarding, and logistics compliance; analyze freight and cost-to-serve; maintain retail KPI reporting; and collaborate across commercial, logistics, trade compliance, and technical teams. The role also supports distribution expansion into Canada and LATAM and improvements to replenishment and shipment-tracking workflows.

Requirements

• At least 5 years of experience in retail replenishment, inventory planning, retail logistics, or supply chain operations.
• Hands-on experience managing replenishment for major retail accounts, including forecasting, order planning, retailer portals, and EDI sales and inventory data.
• Working knowledge of retail compliance and routing guides.
• Strong analytical skills and experience building inventory, forecast, or freight cost-to-serve analyses.
• Experience working with 3PLs and cross-functional partners such as Demand Planning, Sales, Trade Compliance, or Logistics.
• Clear, confident communication skills and ability to represent supply and logistics needs to internal teams and retail partners.
• Advanced Excel or Google Sheets skills.
• Continuous-improvement mindset.

Nice To Haves

• Experience in a product-shipping industry such as CPG, consumer electronics, or apparel.
• Familiarity with Prepaid versus Collect freight structures.
• Exposure to Canada or LATAM distribution.
• SQL, BI tools, or planning systems experience.

Responsibilities

• Own replenishment planning for assigned Americas retail accounts using sell-through, on-hand, and forecast data to recommend order quantities and maintain target weeks of supply.
• Monitor retailer in-stock rates, inventory health, and aged or excess inventory, and take action to prevent out-of-stocks and overstocks.
• Partner with Demand Planning and Sales to align retailer forecasts with Oura’s supply plan and provide retail inputs to the S&OP process.
• Plan initial inventory buys and allocations for new retailer launches, new products, and promotional or seasonal events.
• Use retailer portals and EDI, including POs, 852 sales and inventory data, and ASNs, to track orders, sell-through, and inventory positions.
• Manage day-to-day logistics for assigned accounts and ensure shipments are on time, in full, and compliant.
• Support onboarding of prospective retailers by reviewing routing guides and technical requirements and helping prepare 3PL partners for launches.
• Monitor compliance with routing guides, packaging and labeling requirements, and EDI readiness; identify and resolve issues before they affect delivery.
• Identify opportunities to improve fulfillment speed and shorten PO-to-delivery timeframes.
• Build and maintain cost analyses for Prepaid and Collect freight models to inform distribution decisions.
• Support logistics cost-reduction initiatives by analyzing spend and recommending ways to reduce retail cost per unit.
• Maintain retail KPI reporting, including in-stock percentage, weeks of supply, forecast accuracy, and cost per unit, and translate data into recommendations.
• Partner with Sales and Account Management on replenishment and logistics requirements during new account discussions and retailer business reviews.
• Work with Trade Compliance and Global Logistics teams on warehouse and distribution needs as the company expands into Canada and LATAM.
• Collaborate with technical and IT teams to automate replenishment and tracking workflows, reduce data errors, and improve inventory and shipment visibility.

Benefits

• Competitive salary and equity packages.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Mental health resources.
• An Oura Ring and employee discounts for friends and family.
• 20 days of paid time off, 13 paid holidays, and 8 days of flexible wellness time off.
• Paid sick leave.
• Parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed