Americas - Retail District Manager

Clarks•Chesterfield, MO

About The Position

The Retail District Sales Manager (DSM) is responsible for achieving strategic goals across a group of areas and stores by maximizing sales and profits, staffing and training, ensuring financial integrity and inventory control, and delivering customer service and marketing initiatives. The DSM directly supervises Area Managers and Store Managers within the district and supports the career and professional development of managers and store personnel. A typical district includes approximately 20–25 stores. Travel averages 3–4 days per week. The role involves regular store visits, monitoring performance, recruiting and developing high-performing teams, and responding to business needs through communication and travel planning. The DSM uses sales trends, traffic, employee productivity reports, and budgets and forecasts to support effective scheduling and sales-per-hour targets. The position also oversees the timely and effective execution of store openings and closures. Clarks is a global employer committed to diversity and an inclusive environment in which employees have an equal opportunity to succeed. The job description notes that duties may change and additional responsibilities may be assigned at the company’s discretion.

Requirements

High school degree.
Retail experience.
Prior experience as a District or Area Manager, or at least 5 years of experience as a retail Store Manager.
Experience managing multiple retail stores.
Experience managing people remotely.
Ability to build relationships with store staff and the home office and take a hands-on approach with teams.
Ability to engage positively with others and form connections.
Customer focus and ability to exceed customer expectations.
Ability to deliver desired results.
Ability to work cooperatively with others.
Interpersonal skills to consider, respond, and interact appropriately in different situations.
Ability to change course when desired results are not being met.
Initiative to identify and complete needed work without being asked.
Proficiency in MS Office and ability to interpret reports and act on them.
Strong ability to identify, recruit, and retain talent.

Nice To Haves

College degree preferred.
Retail experience in footwear and/or fashion apparel preferred.

Responsibilities

Conduct regular store visits to ensure execution of retail strategic plans, strong store operations, employee relations, compliance with company policies and directives, and maximized sales and profits.
Directly supervise all Area Managers and Store Managers in the district.
Staff stores by recruiting and hiring high-performing teams.
Communicate expectations and monitor Area and Store performance weekly using multiple reporting systems.
Communicate and take action based on business situations, setting travel plans according to business needs.
Use sales trends, traffic, Employee Productivity reporting, and budgets and forecasts to ensure effective store scheduling and focus on Sales Per Hour targets.
Ensure store openings and closures are completed effectively and on time by managing staffing and operational items.
Develop and recruit a high-performing store management team, set objectives, and manage performance to deliver excellence.
Maintain awareness of current operational and market conditions and consumer needs.
Support the career and professional development of Area Sales Managers, Store Managers, and store personnel.
Build relationships with store staff and the home office and take a hands-on approach with teams to deliver customer experience, sales, and profitability.
Identify, recruit, and retain talent.