Americas - Retail District Manager

Clarks•Chesterfield, MO

20h

About The Position

The District Sales Manager (DSM) is responsible for achieving strategic goals across a group of areas and stores by maximizing sales and profits; overseeing staffing and training; ensuring financial integrity and inventory control; and supporting customer service and marketing initiatives. The DSM is also responsible for the career and professional development of Area Sales Managers, Store Managers, and store personnel. The role directly supervises the Area Managers and Store Managers in the district and recruits and hires high-performing store teams. It conducts regular store visits, monitors performance weekly through multiple reporting systems, communicates expectations, and takes action and plans travel according to business needs. The DSM uses sales trends, traffic, employee productivity reports, budgets, and forecasts to support effective scheduling and Sales Per Hour targets. The role also oversees the staffing and operational execution of store openings and closures, develops and performance-manages store leadership, and stays aware of operational conditions, markets, and consumer needs. A district typically includes about 20–25 stores, with travel averaging 3–4 days per week.

Requirements

High school degree.
Retail experience; preferably in footwear and/or fashion apparel.
Prior experience as a District or Area Manager, or at least 5 years of experience as a retail Store Manager.
Experience managing multiple retail stores.
Experience managing people from a remote location.
Ability to build relationships with store staff and the home office and take a hands-on approach with teams.
Ability to engage genuinely with others and form positive connections.
Customer focus and ability to exceed customer expectations.
Ability to deliver desired results.
Desire to work cooperatively with others.
Interpersonal skills, including the ability to consider, respond, and interact appropriately in different situations.
Ability to change course when desired results are not being met.
Initiative to identify and complete needed actions before being asked or before a situation requires it.
Proficiency in MS Office and ability to interpret and act on reports.
Strong ability to identify, recruit, and retain talent.

Nice To Haves

College degree.

Responsibilities

Conduct regular store visits to ensure execution of retail strategic plans, high standards of store operations, employee relations, compliance with company policies and directives, and sales and profit maximization.
Directly supervise Area Managers and Store Managers within the district.
Recruit and hire high-performing store teams, and develop and recruit a high-performing store management team.
Communicate expectations and monitor Area and Store performance weekly through multiple reporting systems.
Communicate, take action, and set travel plans based on business needs.
Use sales trends, traffic, Employee Productivity reporting, and budgets and forecasts to ensure schedules support Sales Per Hour targets.
Manage staffing and operational activities for store openings and closures to ensure they are completed effectively and on time.
Set objectives and performance-manage store management teams to deliver excellence.
Maintain awareness of operational conditions, market conditions, and consumer needs.
Support the career and professional development of Area Sales Managers, Store Managers, and store personnel.
Build relationships with store staff and the home office, taking a hands-on approach with teams to support customer experience, sales, and profitability.