Logistics Coordinator-ROAR-Fredonia, NY
About The Position
ROAR Logistics, Inc., a global transportation service provider and U.S. Customhouse Brokerage, is seeking an entry-level Logistics Coordinator to help manage transportation logistics and support the movement of customer products. The role is based in the company’s office in Fredonia, New York, and involves coordinating shipments using ROAR’s transportation management technology while providing customer and carrier support. The coordinator handles carrier setup and compliance, driver dispatch, load tender management, carrier sourcing and rate negotiation, and maintenance of customer and carrier records. The role also includes promoting ROAR to prospective customers and carriers, resolving operational issues, collaborating across departments, and taking on additional tasks assigned by management.
Requirements
- High school diploma or equivalent GED.
- Proficiency in MS Word, Excel, and Outlook Email System.
- Strong written and verbal communication skills and the ability to interact professionally with diverse stakeholders.
- Ability to work independently and collaboratively as part of a team.
- Ability to work in a fast-paced, deadline-driven environment, manage multiple projects, and prioritize tasks effectively.
Nice To Haves
- Associate’s or bachelor’s degree in logistics, or equivalent experience in the logistics industry.
Responsibilities
- Execute carrier setup and compliance procedures and support smooth carrier onboarding.
- Coordinate driver dispatch, enter required information into the Transportation Management System (TMS), and maintain communication and updates through shipment completion.
- Promote ROAR to customers and carriers through business directories, online load boards, and networking events.
- Update and maintain customer and carrier profiles in the TMS.
- Route, schedule, and manage customer load tenders accurately and on time.
- Identify and onboard new carriers, maintain relationships with existing carriers, and negotiate rates to meet target booking prices.
- Resolve issues for customers, carriers, and internal team members, providing timely and effective support.
- Collaborate with other departments to support seamless customer and carrier experiences.
- Perform additional responsibilities as assigned by the ROAR Management team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
