Logistics Coordinator

Valknut • Nashville, TN

12d

About The Position

The Logistics Coordinator manages the flow of goods and information across warehouse and transportation operations for contract logistics customers. The role ensures service is on time, accurate, and cost-effective while aligning warehousing, transportation, and customer requirements. Acting as a central point of contact among internal teams, carriers, and customers, the coordinator uses operational data to monitor performance and support continuous improvement. The work helps maintain service level agreements, improve operational efficiency, and strengthen client relationships.

Requirements

• Experience in logistics coordination or operations; contract logistics or 3PL experience is preferred.
• Hands-on experience with warehouse operations processes and terminology, including receiving, picking, packing, shipping, and inventory control.
• Practical understanding of transportation planning and execution, including carrier coordination, routing, and scheduling.
• Strong data analysis skills and the ability to interpret operational metrics and produce clear, actionable reports.
• Proficiency with logistics or warehouse management systems and standard office tools such as Excel for data entry, tracking, and reporting.
• Customer service skills, including managing expectations, handling inquiries, and resolving issues promptly.
• Effective written and verbal communication skills for coordinating with internal teams, carriers, and customers.
• Strong organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• High school diploma or equivalent required.

Nice To Haves

• Experience with contract-specific service level agreements and KPIs in a logistics setting.
• Familiarity with transportation management systems (TMS) and advanced Excel functions, including pivot tables, lookups, and basic dashboards.
• Exposure to continuous improvement methodologies such as Lean or 5S in warehouse or transport operations.
• Knowledge of basic freight cost structures and budgeting considerations.
• Experience supporting or coordinating logistics projects or new customer implementations.
• An associate’s or bachelor’s degree in Supply Chain, Logistics, Business, or a related field.
• Relevant logistics, supply chain, or transportation certifications, such as CLTD or CSCP.

Responsibilities

• Coordinate daily inbound and outbound shipments, including scheduling, documentation, and communication with carriers and warehouse teams.
• Monitor contract logistics warehouse activities, including receiving, put-away, picking, packing, and dispatch, to ensure customer requirements are met.
• Track and update order status, shipment details, and inventory information in logistics systems, maintaining timely and accurate records.
• Analyse operational and performance data, such as on-time delivery, fill rates, and inventory accuracy, and prepare regular reports for internal stakeholders and customers.
• Liaise with customers to provide shipment updates, resolve service issues, and clarify requirements.
• Collaborate with transportation providers to optimise routes, loads, and schedules in line with service level agreements and cost targets.
• Escalate operational challenges, capacity constraints, and service risks, and support problem-solving with cross-functional teams.
• Identify process inefficiencies and propose practical improvements to warehousing and transportation workflows.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED