Logistics Coordinator

Vesta Home•Pembroke Park, FL

1d•Onsite

About The Position

Vesta Home (operating as Showroom Group) provides interior design, luxury staging, elevated furniture rentals, and custom furniture production, supported by proprietary technology and logistics expertise. The company serves residential, commercial, and hospitality projects and operates in Los Angeles, New York, San Francisco, and South Florida. The Logistics Coordinator supports the daily execution of delivery and logistics operations, serving as the central coordination point for non-routing logistics activities. The role triages delivery issues, supports field teams with documentation and communication, coordinates with third-party partners, and maintains accurate logistics records. Working with Operations, Customer Experience, Design, Warehouse, and other stakeholders, the coordinator helps resolve issues, maintain service quality and operational consistency, and support compliance. Routing is handled by dispatch; the coordinator checks routing information for accuracy and completeness and communicates corrections or exceptions. The position requires onsite availability at one of Vesta’s operational facilities. The employer participates in E-Verify and is an equal opportunity employer committed to an inclusive workplace.

Requirements

At least 2 years of experience in logistics and dispatch administration.
Strong proficiency in Microsoft Excel, Google Workspace, and logistics systems.
Excellent organizational and communication skills.
Ability to manage priorities in a fast-paced environment.
Strong attention to detail and process follow-through.
Onsite availability at one of Vesta’s operational facilities.

Nice To Haves

Spanish language proficiency.

Responsibilities

Serve as the primary in-house logistics contact for matters unrelated to routing.
Triage delivery and retrieval problems in real time, such as missed delivery windows, damage, access issues, and crew constraints; determine next steps.
Work with Operations, Customer Experience, and Design to resolve field issues and minimize downstream impact; escalate critical issues to leadership with context, documentation, and recommended options.
Provide day-of and next-day support to delivery teams, including job clarification, documentation, and issue resolution.
Process and review Bills of Lading, delivery receipts, and required driver paperwork; ensure documentation is accurate and submitted on time.
Support collection and coordination of DOT-related documentation as required.
Check routing information for accuracy, feasibility, and completeness before execution; ensure dispatch has correct job details, load information, access notes, and special handling requirements.
Serve as an internal quality check among Operations, Warehouse, and Dispatch; communicate updates, corrections, and exceptions to dispatch in real time.
Assist in identifying and sourcing third-party logistics partners; support onboarding and setup by collecting documentation, confirming availability, and aligning on scope.
Coordinate daily communication with approved 3PL partners; track performance issues, service gaps, and cost concerns, and escalate findings to the Logistics Manager for review and approval.
Gather facts, timelines, and documentation to support resolution of 3PL issues and help ensure partners meet company documentation, safety, and communication standards.
Support recruiting for logistics and delivery roles with HR and Operations; coordinate interviews, onboarding logistics, and start-date readiness for field staff.
Assist with staffing coverage planning to align labor availability with operational demand.
Maintain logistics workflows, checklists, and documentation standards; identify recurring process breakdowns and escalate improvement opportunities.
Partner with Operations and Continuous Improvement teams to support process updates.
Coordinate communication among Logistics, Warehouse, Design, Sales, Customer Experience, and external partners; provide stakeholders with visibility into delivery risks, constraints, and execution status.
Support leadership with summaries, reporting, and operational insights.
Support adherence to DOT and regulatory requirements through documentation and coordination; flag potential compliance risks involving drivers, documentation, or field execution.
Assist with safety incident reporting and follow-up coordination.
Perform other duties as assigned.