Logistics Coordinator-ROAR

Rich's•Buffalo, NY

About The Position

ROAR Logistics, Inc., a global transportation service provider and U.S. Customhouse Brokerage, is seeking an entry-level Logistics Coordinator. ROAR provides rail, ocean, air, and road services and uses technology to coordinate, manage, and track shipments from origin to destination. The role supports logistics operations and customer and carrier service by coordinating shipments, maintaining records, and resolving issues.

Requirements

High school diploma or equivalent GED.
Proficiency in MS Word, Excel, and Outlook Email System.
Strong written and verbal communication skills and the ability to interact professionally with diverse stakeholders.
Ability to work independently and collaboratively as part of a team.
Ability to work in a fast-paced, deadline-driven environment, manage multiple projects, and prioritize tasks effectively.

Nice To Haves

Associate’s or Bachelor’s Degree in Logistics, or equivalent experience in the logistics industry.

Responsibilities

Execute carrier setup and compliance procedures and support carrier onboarding.
Coordinate with drivers, enter shipment details into the Transportation Management System (TMS), and maintain communication and updates through completion.
Promote ROAR to customers and carriers through business directories, online load boards, and networking events.
Update and maintain customer and carrier profiles in the TMS.
Route, schedule, and manage customer load tenders accurately and on time.
Source and onboard carriers, maintain relationships with existing carriers, and negotiate rates to meet target booking prices.
Resolve issues for customers, carriers, and internal team members promptly and effectively.
Collaborate with other departments to support seamless customer and carrier experiences.
Perform additional responsibilities as assigned by the ROAR Management team.

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