Logistics Coordinator-ROAR-Fredonia, NY
About The Position
ROAR Logistics, Inc., a global transportation service provider and U.S. Customhouse Brokerage, is seeking an entry-level Logistics Coordinator for its Fredonia, New York office. ROAR provides rail, ocean, air, and road transportation services and uses technology to coordinate, manage, and track shipments from origin to destination. The Logistics Coordinator helps manage day-to-day transportation operations, including carrier onboarding and compliance, driver dispatch, shipment and load tender coordination, carrier sourcing, customer and carrier data maintenance, and issue resolution. The role involves regular communication with customers, carriers, drivers, and internal teams, as well as promoting ROAR’s services and taking on other tasks assigned by management. The listed annual compensation range is $42,755 to $57,845. The actual compensation may vary based on factors such as experience, knowledge, skills, abilities, shift differential, and location.
Requirements
- High school diploma or equivalent GED.
- Proficiency in MS Word, Excel, and Outlook Email System.
- Strong written and verbal communication skills, with the ability to interact professionally with diverse stakeholders.
- Ability to work independently and collaboratively as part of a team.
- Ability to work in a fast-paced, deadline-driven environment, manage multiple projects, and prioritize tasks effectively.
Nice To Haves
- Associate’s or bachelor’s degree in Logistics.
- Equivalent experience in the logistics industry.
Responsibilities
- Execute carrier setup and compliance procedures and support smooth carrier onboarding.
- Coordinate driver dispatch, enter required information into the Transportation Management System (TMS), and maintain communication and shipment updates through completion.
- Promote ROAR to customers and carriers through business directories, online load boards, and networking events.
- Maintain accurate customer and carrier profiles in the TMS.
- Route, schedule, and manage customer load tenders accurately and in a timely manner.
- Source and onboard new carriers, maintain relationships with existing carriers, and negotiate rates to meet target booking prices.
- Resolve issues for customers, carriers, and internal team members promptly and effectively.
- Collaborate with other departments to support seamless customer and carrier experiences.
- Perform additional responsibilities as assigned by the ROAR Management team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
