Logistics Coordinator II

Allen Lund Company, LLC•Mount Pleasant, SC

13d

About The Position

Allen Lund Company is seeking a Logistics Coordinator II to join its fast-paced, team-oriented environment. The role goes beyond the standard responsibilities of a Logistics Coordinator through special training and development of expertise intended to prepare the employee for advancement to a Transportation Broker or Account/Carrier Representative. The position supports customer and carrier development, brokerage operations, administrative and compliance processes, and use of company systems. The company describes its culture as inclusive and supportive of personal and professional growth, with training, development, and career growth opportunities.

Requirements

Self-motivated, enthusiastic team player able to excel in a fast-paced environment.
Excellent and effective communication skills.
Strong customer-service orientation and excellent work ethic.
Ability to quickly process information and make decisions.
Excellent time-management skills and ability to multitask.
Highly organized and detail-oriented.
Ability to work well under pressure in a fast-paced environment.

Responsibilities

Develop and increase profitable volume with existing and newly acquired shippers.
Contact and build relationships with new customers and carriers.
Increase capacity for specific projects and lanes, as well as overall office and company capacity.
Use customer relationships to understand customers’ businesses and address their problems.
Build loads and set up carriers.
Schedule pickup and delivery appointments and update customer systems.
Contact carriers to inquire about lanes, equipment types, and quantities.
Provide exceptional customer service.
Issue Com-checks and Quick pays and support accounting as needed.
Ensure proper documentation is sent to Carrier Resources and contact insurance companies to obtain proper certificates of insurance.
Verify carrier information through online applications.
Follow company principles for Customer, Company, and Office.
Answer phones, open and sort mail, and perform general office duties.
Complete ALC system training as required.
Update active load information in the system for shipper and carrier tracking.
Develop industry knowledge of product compatibility, shipping requirements, and temperature requirements.