Logistics Coordinator II

Allen Lund Company, Inc.•Richmond, VA

9d•Onsite

About The Position

Allen Lund Company is seeking a Logistics Coordinator II to join its team. The role includes additional training and specialized expertise beyond the normal responsibilities of a Logistics Coordinator, preparing the employee for potential advancement to a Transportation Broker or Account/Carrier Representative. The position supports customer and carrier development, brokerage operations, administrative and compliance tasks, and mastery of company systems and logistics processes. The schedule is Monday through Friday in the office, with a rotating Saturday shift.

Requirements

Be a self-motivated, enthusiastic team player who can excel in a fast-paced environment.
Have excellent and effective communication skills.
Have a strong customer service orientation and excellent work ethic.
Be able to process information quickly and make decisions.
Have excellent time-management skills and the ability to multitask.
Be highly organized and detail-oriented.
Be able to work well under pressure in a fast-paced environment.

Responsibilities

Develop and increase profitable volume with existing and newly acquired shippers.
Contact and build relationships with new customers and carriers.
Increase capacity for specific projects and lanes, and expand overall capacity for the office and company.
Build strong relationships to understand customers’ businesses and solve their problems.
Build loads and set up carriers.
Schedule pickup and delivery appointments and update customer systems.
Call carriers to inquire about lanes, equipment types, and quantities.
Provide exceptional customer service.
Issue Com-checks and Quick pays and support the accounting function as needed.
Ensure proper documentation is sent to Carrier Resources and contact insurance companies for certificates of insurance.
Verify carrier information through online applications.
Follow company principles and standards for Customer, Company, and Office.
Answer phones, open and sort mail, and perform general office duties.
Complete ALC system training as required.
Update active load information in the system for shipper and carrier tracking.
Develop industry knowledge regarding product compatibility, shipping requirements, and temperature requirements.