Logistics Coordinator/Dispatcher
About The Position
Graphite Logistics is seeking an organized, resourceful Logistics Coordinator / Dispatcher to coordinate daily transportation operations. Dispatch is the primary focus: the role coordinates schedules, monitors shipments, and serves as a key contact for drivers, customers, and facilities. When plans change, the coordinator identifies solutions, communicates next steps, and follows issues through to resolution. The position also supports billing, driver-pay administration, onboarding, reporting, and file maintenance. The employee will take on greater responsibility as they learn the operation, with structured training and guidance in company systems, processes, and container transportation operations. The role is based in person at Adolphus Tower in Dallas, Texas, with company-paid parking.
Requirements
- Experience coordinating drivers, vehicles, field personnel, or deliveries in a dispatch or scheduling role.
- Strong problem-solving skills and sound judgment.
- Attention to detail and a habit of checking work.
- Clear, professional communication with drivers, customers, and coworkers.
- Ability to learn new systems, ask useful questions, and apply feedback.
- Dependable follow-through while managing competing priorities.
- Comfort using computers, maintaining accurate records, and using basic Excel functions.
Nice To Haves
- Trucking or transportation experience is preferred.
Responsibilities
- Coordinate load planning, driver assignments, appointments, and equipment tracking.
- Check shipment details and provide accurate pickup and delivery instructions.
- Monitor freight movements and respond to delays and scheduling changes.
- Keep customers and drivers informed about shipment status.
- Resolve issues within the role's authority and escalate when additional support is needed.
- Maintain accurate orders, delivery records, and billing documentation.
- Assist with driver-pay processing, cost tracking, and invoice review.
- Support driver onboarding by collecting documents, coordinating required steps, and tracking completion.
- Update reports and maintain files, flagging missing documents and approaching deadlines.
- Apply training and feedback to improve accuracy and prevent repeat errors.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Company-paid life insurance
- Paid time off
- Company-paid parking
- Structured training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
