Locker Room Supervisor

ClubCorp•Gilbert, AZ

8d•$15 - $16

About The Position

The Locker Room Supervisor oversees the daily operations of locker room facilities and ensures members and guests receive an exceptional experience in a clean, organized, and welcoming environment. The role supervises locker room attendants and supports professional, courteous service by attending to members’ and guests’ needs. The supervisor oversees cleaning and maintenance standards, inspects facilities and follows up on repair needs, ensures daily tasks are completed, and manages inventory of towels, toiletries, and cleaning supplies. The role schedules, trains, and supervises attendants, monitors performance, provides coaching and corrective feedback, and maintains an approachable presence in the locker rooms. The position also supports club operations by following and enforcing policies, promoting safe work practices, collaborating with colleagues and other teams, and taking on additional duties as assigned. The role is primarily outdoors, with frequent exposure to extreme temperatures and humidity. Additional hours, including weekends and holidays, are required as needed.

Requirements

High school diploma or equivalent.
At least 2 years of experience in the food and beverage industry, a restaurant, or a private club setting.
Ability to meet attendance requirements outlined on the weekly schedule.
Ability to work additional hours, including weekends and/or holidays, as required.

Nice To Haves

Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Basic knowledge of facility maintenance and repair procedures.

Responsibilities

Supervise daily locker room cleaning and ensure attendants meet cleanliness and maintenance standards.
Inspect locker room facilities regularly and promptly identify and address maintenance or repair needs.
Ensure daily tasks, including restocking supplies and updating marketing materials, are completed in accordance with club standards.
Manage inventory of towels, toiletries, and cleaning supplies, and place orders as needed.
Collaborate with the purchasing department to manage inventory cost-effectively while maintaining quality standards.
Schedule, train, and supervise locker room attendants to provide professional, attentive service.
Monitor staff performance and provide constructive feedback, coaching, and corrective actions when necessary.
Maintain a visible and approachable presence in the locker rooms, support staff attentiveness, and promptly address member and guest concerns or requests.
Assist others and take on additional tasks as assigned by management.
Follow company, club, and department policies, procedures, and instructions; support and enforce policies with ethics and integrity.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Promote safe working practices and ensure compliance with safety guidelines.
Pursue personal and professional growth and maintain required role-related certifications.
Address and resolve challenges using available resources, collaborating with regional and corporate teams as needed.
Collaborate with the team to support club efficiency and goals.