Locker Room Supervisor

Invited•Gilbert, AZ

About The Position

The Locker Room Supervisor oversees daily locker room operations and ensures members and guests have an exceptional experience in a clean, organized, and welcoming environment. The role supervises locker room attendants, maintains facility standards, manages supplies and inventory, and provides professional, courteous service. The position reports directly to the Head Golf Professional or Director of Golf. Employees may be asked to assist others and take on additional tasks assigned by management. They are expected to follow company, club, and department policies; uphold ethical and professional standards; promote safe work practices; pursue personal and professional growth; resolve challenges using available resources; and collaborate to support club operations and goals. The work is primarily outdoors, with frequent exposure to extreme hot or cold temperatures and humidity. The schedule follows weekly attendance requirements and may include additional hours, weekends, and holidays.

Requirements

High school diploma or equivalent.
At least 2 years of experience in the food and beverage industry, a restaurant, or a private club setting.

Nice To Haves

Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Basic knowledge of facility maintenance and repair procedures.

Responsibilities

Supervise daily cleaning operations and ensure attendants meet cleanliness and maintenance standards.
Inspect locker room facilities regularly and promptly address maintenance or repair needs.
Ensure daily tasks, including restocking supplies and updating marketing materials, are completed according to club standards.
Manage inventory of towels, toiletries, and cleaning supplies, placing orders as needed.
Collaborate with the purchasing department to manage inventory cost-effectively while maintaining quality.
Schedule, train, and supervise locker room attendants.
Monitor staff performance and provide feedback, coaching, and corrective action when necessary.
Maintain a visible, approachable presence and ensure staff attend to members’ and guests’ needs and concerns.
Assist others and take on additional tasks as assigned by management.
Follow company, club, and department policies, procedures, and instructions; support and enforce policies ethically.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Promote safe working practices and compliance with safety guidelines.
Maintain required role-related certifications and pursue personal and professional growth.
Address challenges using available resources and work with regional and corporate teams to support club operations.
Collaborate with the team to support efficiency and club goals.