Male Locker Room Supervisor

VENTANA CANYON ALLIANCE LLC•Tucson, AZ

3d•Onsite

About The Position

The Locker Room Supervisor oversees the daily operations of the men's locker room and Men’s Grille areas, ensuring cleanliness, organization, service, and hospitality for members and guests. The role provides hands-on leadership to Locker Room Attendants and ensures locker rooms, lounges, showers, restrooms, vanity areas, saunas, steam rooms, and related amenities are maintained to high standards. The Supervisor promotes a welcoming, professional, service-oriented environment consistent with The Lodge at Ventana Canyon’s standards. The role also supports food and beverage service in the Men’s Grille, including describing daily specials, answering menu questions, suggesting items, taking orders, and promptly delivering prepared food. The Supervisor coordinates facility repairs and concerns with Facilities/Maintenance, follows health and safety procedures, and helps train, schedule, and oversee employees. The position requires availability for a flexible schedule based on club operations, including mornings, evenings, weekends, holidays, special events, and peak-season periods.

Requirements

Ability to apply basic math skills.
Strong attention to detail.
Reliable attendance and punctuality.
Ability to protect member and guest privacy and confidentiality.
Ability to lead by example and maintain a positive, respectful work environment.
Must be able to pass a background check.
Strong customer service and interpersonal skills.
Ability to communicate professionally with members, guests, employees, and management.
Ability to work independently and make sound decisions within established guidelines.
Strong organizational and time-management skills.
Ability to maintain a professional appearance and demeanor.
Must be at least 18 years of age.
CPR certified.
Must be available for a flexible schedule, including mornings, evenings, weekends, holidays, special events, and peak-season periods as business needs require.
Must be able to stand and walk for 95% of the shift.
Must be able to reach, bend, twist, stoop, squat, and stretch as required.
Ability to lift and carry supplies and equipment weighing approximately 15–30 pounds.
Ability to work in warm, humid, or wet environments and perform repetitive cleaning and stocking activities.
Must be able to perform tasks involving grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing, and have listening, hearing, and visual acuity.

Nice To Haves

High school diploma or equivalent preferred.
Previous experience in hospitality, a country club, private club, hotel, resort, spa, fitness facility, or similar service environment.
Previous supervisory or lead experience preferred.
Knowledge of federal and local liquor laws and regulations preferred.

Responsibilities

Supervise the daily operation of assigned locker room facilities.
Ensure locker rooms, restrooms, showers, vanity areas, lounges, saunas, steam rooms, and other assigned areas are clean, stocked, organized, and guest-ready.
Conduct routine inspections during each shift and address cleanliness, maintenance, safety, or service concerns promptly.
Ensure towels, toiletries, personal care products, beverages, amenities, and other supplies are stocked; monitor inventory and communicate supply needs to management.
Maintain lockers and common areas, and monitor lost-and-found items according to club procedures.
Describe menu items and daily specials, answer guest questions, offer suggestions, take food and beverage orders, and promptly deliver prepared food.
Coordinate with Facilities/Maintenance on repairs and concerns involving equipment, lighting, plumbing, temperature, or other facilities.
Follow health, safety, sanitation, and club operating procedures.
Train new employees in locker room procedures, service standards, safety requirements, and proper use of equipment and supplies.
Ensure employees follow uniform, grooming, attendance, safety, and service standards.
Monitor timekeeping and ensure employees accurately record hours worked and meal/rest periods in accordance with company procedures.
Assist with scheduling and ensure appropriate staffing based on occupancy, membership, events, and business needs.
Perform shoe care, including cleaning, buffing, polishing, edging, and storage of members’ and guests’ shoes.
Distribute keys and provide linens or attire when appropriate.
Maintain a safe environment and promptly report accidents, injuries, hazards, unsafe conditions, or property damage to management.
Perform other duties as needed and assigned by management.