Supervisor, Location Hrly - FT

InterPark LLC/PreFlight LLC • Denver, CO

4d • $24 - $26 • Onsite

About The Position

The Location Supervisor reports to the General Manager and supervises day-to-day operations for an assigned shift. The supervisor helps the location Manager maintain an experienced, trained staff and ensures customers receive a high level of service. The role also supports revenue controls and accountability systems, facility standards, and the safety and security of the property and employees.

The position is based in the Preflight Denver Market and requires schedule flexibility to meet operational needs, including occasional work outside scheduled hours. The schedule will be discussed during the interview. The role may involve walking to assist customers and traveling up and down parking garage ramps.

Requirements

• High school diploma or GED.
• A bachelor’s degree in Real Estate, Management, Finance, Accounting, or Hospitality, or at least one year of experience in hospitality, real estate, retail management, parking, logistics/transportation, or manufacturing.
• Computer literacy and proficiency with Microsoft Word and Excel.
• Basic math skills sufficient to calculate time and cash equivalents.
• Unrestricted authorization to work in the United States.
• Valid driver’s license to operate company or customer vehicles.
• Willingness to comply with pre-employment screening, including drug testing, reference verification, and background checks, and to submit to a background investigation.
• Willingness to work regularly in the Preflight Denver Market.
• Ability to maintain a flexible schedule to meet operational needs, including occasionally working outside regular scheduled hours.
• Ability to walk or move to assist customers promptly and, in some cases, travel up and down parking garage ramps.

Nice To Haves

• At least one year of experience supervising, coaching, administering disciplinary actions, and conducting performance evaluations for non-exempt personnel.
• Bachelor’s degree in business, finance, real estate, accounting, or a related field.
• Excellent oral and written communication skills, including the ability to convey professionalism and competence to superiors, peers, staff, customers, and landlords.
• Excellent time-management and multitasking skills for a fast-paced environment.
• Strong safety knowledge and awareness, with consistently sound judgment.

Responsibilities

• Schedule employees and maintain appropriate staffing levels per shift in accordance with budget.
• Assist the General Manager with supervising and evaluating employee performance.
• Train and support hourly staff on job procedures; assist with cashier, driver, parking lot attendant, dispatcher, and light maintenance duties as needed.
• Model company policies and standards for staff.
• Direct landlord requests and requirements to the appropriate decision-maker.
• Coordinate daily activities with the manager and transition responsibilities between shifts.
• Handle customer service inquiries, complaints, incident reports, and claims during the shift.
• Ensure facility and employee appearance meets company standards.
• Audit cashier reports and implement financial and accounting controls on the assigned shift.
• Maintain and enforce company cash-control policies.
• Ensure employees are trained in security and safety procedures.
• Monitor properties for safety and security and remain alert to unusual or potentially threatening activity.
• Recognize potentially dangerous situations and respond safely and effectively.
• Remain available to staff for reports of suspicious activity, security threats, and safety concerns, and provide assistance and instruction.
• Report incidents to the Facility/Operations Manager and Employee Health and Safety/RISK Manager.
• Participate in safety and security training within the market.

Benefits

• Medical, dental, and vision insurance options for eligible employees after a 90-day waiting period.
• Employer-sponsored short-term disability, long-term disability, and life insurance at no cost to the employee.
• Optional voluntary life, spouse/child life, hospital indemnity, critical illness, accident, and pet insurance at low cost.
• Flexible Spending Accounts for healthcare and dependent-care expenses.
• 401(k) retirement plan with a 4% company match that vests immediately.
• Eligible employees earn PTO and receive Float hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED