Body Shop Manager - No Weekends

Murray's Group - CARSTAR/Fix • Parkwood, WA

1d • $80,000 - $95,000 • Onsite

About The Position

Murray’s Collision Group is hiring a hands-on Location Manager to lead a Port Orchard area collision repair shop. The manager oversees the day-to-day operation, writes estimates, guides the team, and builds strong customer relationships. Murray’s is a family-owned company serving the Puget Sound since 1984, operating CARSTAR and Fix Auto shops across the region. The role has support from an established group, including a centralized customer service team that handles much of the scheduling, routine calls, and back-office work. The position is hourly and is stated to work out to $80,000–$95,000 a year, based on experience. The schedule is Monday through Thursday, 7:30 a.m. to 5 p.m., and Friday, 7:30 a.m. to 3 p.m., with no weekends. Benefits begin after 90 days. I-CAR training is provided and supported, and the company offers room for leadership growth.

Requirements

• Collision estimating experience.
• Management experience and the ability to lead a team of five or more.
• Knowledge of DRP guidelines.
• Strong communication, negotiation, and customer service skills.
• Comfort with Microsoft Office.
• Self-motivation, organization, and ability to multitask in a busy shop.
• Valid driver’s license and insurable driving record.

Nice To Haves

• CCC ONE experience.
• Experience with both Tesla and non-Tesla vehicles.
• I-CAR training or industry certifications.

Responsibilities

• Serve as the on-site leader and decision-maker for the location.
• Keep vehicles moving efficiently through the repair process.
• Lead daily production meetings and keep repair plans on track.
• Guide, support, and hold the team accountable.
• Keep the shop clean, safe, and organized.
• Travel between Murray’s locations as needed.
• Write accurate estimates, supplements, and repair plans in CCC ONE using P-Pages.
• Take part in DFR with technicians to capture all needed repairs.
• Ensure repair plans meet DRP and insurance carrier guidelines.
• Order parts and verify technicians use the correct OEM repair procedures.
• Partner with the on-site CSR and centralized customer service team to provide a positive customer experience.
• Explain the repair process, claims, and timelines to customers.
• Build lasting relationships with customers, adjusters, agents, and partners.
• Support repeat business, referrals, positive reviews, CSI goals, and NPS goals.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• 401(k) with a 2% match.
• Paid holidays.
• Paid time off.
• I-CAR training provided and supported.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed