Body Shop Manager

Baker Lowell GMC•Lowell, MI

About The Position

Baker Automotive Group is seeking an experienced manager to oversee a high-performing collision center. This is a full-time, salaried position with a performance bonus. The manager leads the team, supports technicians in delivering proficient, high-quality repairs, and oversees customer service, compliance, financial controls, and shop upkeep.

Requirements

  • Experience in the collision repair industry, including knowledge of estimates, insurance companies, and repairs.
  • Previous experience leading and mentoring others.
  • Experience using the CCC Estimating System.
  • Strong organization, attention to detail, and follow-through.
  • A current, valid driver’s license and an insurability rating.

Nice To Haves

  • I-CAR training.

Responsibilities

  • Create a world-class customer experience by leading a high-performing team.
  • Remove obstacles so technicians can maximize proficiency and repair quality.
  • Hire, train, and manage department team members.
  • Act as the primary contact for customers and resolve concerns.
  • Ensure the department and personnel comply with work procedures and industry regulations.
  • Control waste and keep receivables, unapplied time, and policy expense within guidelines.
  • Oversee shop maintenance and upkeep.

Benefits

  • Performance bonus.
  • Health insurance.
  • Dental insurance.
  • Life insurance.
  • Vision insurance.
  • 401(k).
  • Monday–Friday work schedule with no weekends.
  • Paid time off.
  • Continued professional development.
  • Shop equipped with the latest technology, ADAS calibration equipment, and laser-driven frame measurement.
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