Body Shop Manager
About The Position
Kool Automotive Group is seeking an experienced, motivated Body Shop Manager to lead its collision repair operations. This hands-on leadership role oversees daily shop operations and supports quality workmanship, customer satisfaction, and efficient production. The manager leads and develops technicians and support staff while maintaining high standards for quality, safety, and service. The role works with insurance companies, adjusters, estimators, customers, and the parts department throughout the repair process, and manages shop productivity, efficiency, profitability, and overall performance.
Requirements
- Strong knowledge of collision repair procedures, estimating, and insurance claim processes.
- Proven leadership, communication, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Commitment to quality workmanship and excellent customer service.
- Valid driver's license and acceptable driving record.
Nice To Haves
- Previous experience in collision repair or automotive body shop management.
- Familiarity with collision estimating and shop management software.
Responsibilities
- Oversee daily body shop operations, including scheduling, workflow, production, and quality control.
- Lead, train, and motivate body shop technicians and support staff.
- Monitor repair progress to ensure vehicles are completed accurately and on time.
- Maintain high standards for collision repair quality, safety, and customer satisfaction.
- Work with insurance companies, adjusters, estimators, and customers throughout the repair process.
- Review repair estimates, supplements, and repair orders for accuracy and completeness.
- Manage shop productivity, efficiency, profitability, and overall performance.
- Coordinate parts availability and communicate with the parts department to minimize delays.
- Address customer concerns professionally and ensure a positive repair experience.
- Maintain a clean, organized, and safe working environment.
- Identify opportunities to improve processes, efficiency, and customer service.
Benefits
- Competitive compensation based on experience.
- Health, dental, and vision insurance.
- 401(k) retirement plan.
- Paid time off.
- Opportunities for professional growth.
- Supportive team environment with an established automotive group.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
