Body Shop Manager

MHC Kenworth • Nashville, TN

5d

About The Position

Murphy-Hoffman Company, LLC (MHC), North America’s largest Kenworth truck dealership and leasing group, is hiring a Body Shop Manager for its MHC Kenworth-Nashville branch. The manager is responsible for the day-to-day operation of the branch’s Body Shop in compliance with established policies and procedures. This role plans, directs, and controls Body Shop activities to achieve growth and profit objectives, develops departmental objectives and operating plans, evaluates results against objectives, and maintains professional, customer-focused service.

The position assesses current and future needs, trends, challenges, and profit opportunities; establishes short- and long-term operating and financial objectives; and ensures department policies and objectives are understood and followed. The manager develops sales and profit objectives and expense budgets, reviews departmental results and takes appropriate action, and maintains communication across branch departments. The role also promotes safe work practices, sells repair and body shop labor, prepares estimates, oversees service tools and equipment, reviews repair orders for completeness and consistency with estimates and supplements, and builds relationships with customers, adjusters, and insurance companies.

This is designated a safety-sensitive position. The employer states that working under the influence of marijuana or another illegal drug may create a threat to health or safety, particularly where a lapse in attention could cause injury, illness, or death.

Requirements

• Thorough knowledge of all phases of a body shop operation.
• At least five years of experience in a body shop-related field.
• Previous supervisory experience.
• Excellent management and communication skills.
• Strong work ethic and commitment to working with employees and other departments for the overall success of the company.

Nice To Haves

• CDL preferred.

Responsibilities

• Manage the day-to-day operation of the branch Body Shop in accordance with established policies and procedures.
• Plan, direct, and control Body Shop activities to meet growth and profit objectives.
• Formulate departmental objectives, plans, procedures, and programs, and evaluate performance against objectives.
• Assess current and future Body Shop needs, trends, problems, and profit opportunities.
• Establish short- and long-term operating and financial objectives in line with company plans and policies.
• Ensure departmental policies and objectives are clearly understood and effectively applied.
• Develop annual and monthly sales and profit objectives and expense budgets in accordance with company objectives.
• Review departmental results and take appropriate action as needed.
• Maintain communication within and between branch departments.
• Promote safe work habits and ensure safety rules are followed.
• Sell customer repair and body shop labor, including directly calling on customers for repair work.
• Write estimates for wrecks, locally and out of town when necessary.
• Maintain company service tools and equipment and ensure they are used properly.
• Review Body Shop repair orders for completeness and consistency with the original estimate and any supplements.
• Develop good relationships with customers, adjusters, and insurance companies.

Benefits

• Competitive salary
• Medical, dental, and prescription insurance
• Disability and life insurance
• Paid Time Off program
• 401(k) and profit sharing with employer match
• Flexible Spending Account
• Internal promotion opportunities
• On-the-job training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed