Body Shop Manager

Ferris Automall•New Philadelphia, OH
•Onsite

About The Position

Ferris Auto Mall is hiring a Body Shop Manager to lead its AAA-approved collision center in New Philadelphia, Ohio. The center repairs all makes and models. This is a hands-on leadership role focused on quality work, efficient shop operations, and treating customers with care.

Requirements

  • Previous experience managing or supervising a collision repair shop.
  • Strong knowledge of collision repair and estimating.
  • I-CAR training or certification.
  • Good leadership, organization, and customer service skills.
  • Valid driver's license.

Nice To Haves

  • Experience with CCC ONE or Mitchell estimating software is preferred.

Responsibilities

  • Lead and schedule a team of 5–7 body and paint technicians.
  • Oversee estimates, repair planning, and workflow from vehicle drop-off through delivery.
  • Work with insurance adjusters and customers to keep repairs on time and communication clear.
  • Uphold OEM repair standards and AAA quality requirements.
  • Track productivity, cycle time, and shop profitability.
  • Keep the shop safe, organized, and well equipped.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Ongoing training, including I-CAR
  • The stability of a family-rooted dealership trusted in the community for generations
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