Local Search Coordinator

Qualtrics•Chicago, IL

9d•$51,500 - $63,000•Hybrid

About The Position

As a Local Search Coordinator, you will deliver local search management services, from initial client onboarding and data implementation to ongoing maintenance across the web. You will work closely with Account Managers to ensure the accuracy and integrity of client location data across major search engines and discovery platforms. The role requires attention to detail, strong process orientation, and persistent, creative problem-solving to resolve complex data-management challenges in a fast-paced environment. You will apply local SEO tactics to improve search rankings and brand visibility for client locations; set up client data in the platform and manage data submission workflows; identify, investigate, and resolve data inconsistencies; support Account Managers with local initiatives and client inquiries; and manage schedules and deliverables across multiple customer accounts. The role supports standard Pacific Time business hours, 8:00 AM to 5:00 PM PST, and follows Qualtrics’ hybrid model: in-office three days a week (Mondays, Thursdays, and one day selected by the organizational leader), with the remaining work location flexible. The listed Illinois base annual pay range is $51,500–$63,000 USD. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability coverage, a 401(k) with match, paid time off, wellness reimbursement, and mental health benefits.

Requirements

At least 1 year of customer service, data entry, or time management experience.
Computer proficiency, including proficiency in MS Excel.
Ability to manage multiple priorities under tight deadlines.
High school diploma or equivalent.
Attention to detail, process orientation, and persistent, creative problem-solving skills.
Clear written and verbal communication skills.

Nice To Haves

Advanced Excel skills.
Bachelor’s degree.
Experience or strong interest in Local Search or Local SEO.
Ability to quickly learn digital platforms, local search strategies, and technical workflows.

Responsibilities

Apply local SEO tactics to improve search rankings and brand visibility for client locations.
Set up new client data within the platform and manage end-to-end data submission workflows.
Detect, research, and resolve data inconsistencies to preserve data integrity across Google, Bing, Facebook, and Yelp.
Partner with Account Managers to execute local initiatives and efficiently resolve client support inquiries.
Maintain schedules and deliverables across assigned customer accounts.