Local Account Executive

XPO • Bessemer, AL

3d

About The Position

The Local Account Executive at XPO builds and grows customer relationships across a territory, working with existing and prospective accounts to identify opportunities and deliver solutions aligned with customer objectives. The role leads customer discussions about pricing, contracts, and service solutions, and partners with operations, sales leadership, service center teams, and customer support colleagues to deliver a seamless customer experience and resolve issues. The position also turns customer feedback, market intelligence, and sales opportunities into actionable insights and drives follow-up and accountability to support revenue growth, retention, and long-term partnerships.

Applicants must be authorized to work in the United States without current or future employer sponsorship. Conditional offers may require passing a pre-employment drug test. XPO is an Equal Opportunity employer.

Requirements

• Bachelor’s degree, four years of related work experience, or equivalent military experience.
• At least one year of direct business-to-business selling experience supporting both local and national sales efforts.
• Experience with Microsoft Office, including PowerPoint.
• Experience working with enterprise Customer Relationship Management (CRM) tools.
• Availability and flexibility to work evenings and some weekends as needed.
• Valid driver’s license and satisfactory driving record.
• Applicants must be authorized to work in the United States without current or future employer sponsorship.

Nice To Haves

• Two years of direct business-to-business selling experience supporting both local and national sales efforts.
• Experience working with Salesforce.com.
• Proven track record of success in sales, customer relations, and collaboration across multiple business units.
• Competitive nature, hunter mentality, and strong desire to win.
• Excellent verbal and written communication skills.
• Solid time management and organizational skills, with the ability to be productive in varied work environments.
• Ability to understand competitor strategies, products, and pricing patterns.

Responsibilities

• Conduct daily customer-facing meetings to build relationships, uncover business challenges, and identify growth opportunities in existing and prospective accounts.
• Grow the territory by building trusted-advisor relationships, identifying opportunities, quantifying business impact, and delivering solutions that support customer objectives.
• Lead customer conversations about pricing, contracts, and service solutions, demonstrating value and pursuing mutually beneficial outcomes.
• Partner with operations, sales leadership, and service center teams to deliver a seamless customer experience and ensure commitments are fulfilled.
• Collaborate with Customer Support Specialists, Customer Service Representatives, and other internal partners to resolve customer issues, strengthen satisfaction, and support account growth.
• Develop relationships with decision-makers and influencers across customer organizations to identify opportunities and increase account penetration.
• Translate customer feedback, market intelligence, and sales opportunities into actionable insights for service center and sales leadership teams.
• Set clear next steps and ensure accountability after customer interactions, advancing opportunities that support revenue growth, customer retention, and long-term partnerships.

Benefits

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level