Local Account Executive

XPO • San Antonio, TX

4d

About The Position

The Local Account Executive builds and expands customer relationships and drives territory growth across existing and prospective accounts. The role involves identifying customer needs and opportunities, quantifying business impact, and presenting solutions that support customer objectives. The Account Executive leads discussions about pricing, contracts, and service solutions, and works with operations, sales leadership, service center teams, and customer support partners to deliver a strong customer experience and fulfill commitments. The position also gathers customer feedback and market intelligence, develops relationships with customer decision-makers and influencers, and advances opportunities that support revenue growth, retention, and long-term partnerships. Applicants must be authorized to work in the United States without current or future employer sponsorship.

Requirements

• Bachelor’s degree, four years of related work experience, or equivalent military experience.
• At least one year of direct business-to-business selling experience supporting both local and national sales efforts.
• Experience with Microsoft Office, including PowerPoint.
• Experience working with enterprise Customer Relationship Management (CRM) tools.
• Availability and flexibility to work evenings and some weekends as needed.
• Valid driver’s license and satisfactory driving record.

Nice To Haves

• Two years of direct business-to-business selling experience supporting both local and national sales efforts.
• Experience working with Salesforce.com.
• Proven track record of success in sales, customer relations, and collaboration across multiple business units.
• Competitive nature, hunter mentality, and strong desire to win.
• Excellent verbal and written communication skills.
• Solid time management and organizational skills, with the ability to be productive in a variety of work environments.
• Ability to understand competitor strategies, products, and pricing patterns.

Responsibilities

• Conduct daily customer-facing meetings to build relationships, uncover business challenges, and identify growth opportunities within existing and prospective accounts.
• Drive territory growth by building trusted-advisor relationships, uncovering opportunities, quantifying business impact, and delivering solutions that support customer objectives.
• Lead customer conversations about pricing, contracts, and service solutions by demonstrating value and driving mutually beneficial outcomes.
• Partner with operations, sales leadership, and service center teams to deliver a seamless customer experience and ensure commitments are executed successfully.
• Collaborate with Customer Support Specialists, Customer Service Representatives, and other internal partners to resolve customer issues, strengthen satisfaction, and support account growth.
• Develop and expand relationships with decision-makers and influencers across customer organizations to uncover opportunities and increase account penetration.
• Translate customer feedback, market intelligence, and sales opportunities into actionable insights for service center and sales leadership teams.
• Drive clear next steps and accountability following customer interactions, advancing opportunities that contribute to revenue growth, customer retention, and long-term partnership success.

Benefits

• Competitive compensation package.
• Full health insurance benefits available on day one.
• Life and disability insurance.
• Earn up to 15 days of PTO over the first year.
• Nine paid company holidays.
• 401(k) option with company match.
• Education assistance.
• Opportunity to participate in a company incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level