Local Account Executive

XPO • Upper Sandusky, OH

4d

About The Position

The Local Account Executive grows a sales territory by building trusted relationships with existing and prospective customers, identifying business challenges and growth opportunities, and delivering solutions that support customer objectives. The role leads customer conversations about pricing, contracts, and service solutions, and works with operations, sales leadership, service center teams, and other internal partners to ensure customer commitments are met and issues are resolved. It also develops relationships with customer decision-makers and influencers, turns customer feedback and market intelligence into actionable insights, and advances opportunities that contribute to revenue growth, customer retention, and long-term partnerships.

Applicants must be authorized to work in the United States without current or future employer sponsorship. A conditional offer may require passing a pre-employment drug test.

Requirements

• Bachelor’s degree, four years of related work experience, or equivalent military experience.
• At least one year of direct business-to-business selling experience supporting local and national sales efforts.
• Experience with Microsoft Office, including PowerPoint.
• Experience working with enterprise Customer Relationship Management (CRM) tools.
• Availability and flexibility to work evenings and some weekends as needed.
• Valid driver’s license and satisfactory driving record.

Nice To Haves

• Two years of direct business-to-business selling experience supporting local and national sales efforts.
• Experience working with Salesforce.com.
• Proven track record of success in sales, customer relations, and collaboration across multiple business units.
• Competitive nature, hunter mentality, and strong desire to win.
• Excellent verbal and written communication skills.
• Solid time management and organizational skills, with the ability to be productive in a variety of work environments.
• Ability to understand competitor strategies, products, and pricing patterns.

Responsibilities

• Conduct daily customer-facing meetings to build relationships, uncover business challenges, and identify growth opportunities within existing and prospective accounts.
• Grow the territory by building trusted-advisor relationships, identifying opportunities, quantifying business impact, and delivering solutions that support customer objectives.
• Lead customer conversations about pricing, contracts, and service solutions by demonstrating value and pursuing mutually beneficial outcomes.
• Partner with operations, sales leadership, and service center teams to provide a seamless customer experience and ensure commitments are executed.
• Collaborate with Customer Support Specialists, Customer Service Representatives, and other internal partners to resolve customer issues, strengthen satisfaction, and support account growth.
• Develop relationships with decision-makers and influencers across customer organizations to identify opportunities and increase account penetration.
• Translate customer feedback, market intelligence, and sales opportunities into actionable insights for service center and sales leadership teams.
• Establish clear next steps and accountability after customer interactions, advancing opportunities that support revenue growth, customer retention, and long-term partnerships.

Benefits

• Competitive compensation package.
• Full health insurance benefits available on day one.
• Life and disability insurance.
• Earn up to 15 days of PTO over the first year.
• Nine paid company holidays.
• 401(k) option with company match.
• Education assistance.
• Opportunity to participate in a company incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level