Part Time Lobby Attendant

Schulte Hospitality Group•Laramie, WY

1d•Onsite

About The Position

Hilton Garden Inn Laramie, managed by Schulte Hospitality Group (SHG), is seeking a dynamic, service-oriented Lobby Attendant/Shuttle Driver to join their team. SHG is an organization focused on a service culture, aiming to exude hospitality, be respectful, authentic, and prioritize stakeholder needs. They are passionate hoteliers looking for like-minded individuals to join their growing team. This role offers a rewarding, fun, and flexible work environment with opportunities for career growth and a robust benefits package.

Requirements

Ability to multi-task
Ability to communicate effectively verbally and in writing
Team player
Ability to exceed expectations of guests
Knowledge of cleanliness standards
Must be able to drive the shuttle
Must be able to pass a MVR Background Screening
Must work weekends

Nice To Haves

Minimum of one (1) year in Housekeeping position preferred
Minimum of High School education, post-high school education preferred

Responsibilities

Maintains lobby, elevators, stairways, hallways, and Front Desk area to assure they are clean, neat and free of all rubbish and debris.
Cleans and maintains public restrooms in a neat and orderly fashion to provide fresh and attractive facilities for guests. Restrooms must also be checked on once an hour to assure they remain neat and clean.
Cleans hotel offices to provide clean, neat and fresh work areas.
Cleans locker rooms and other back of the house areas to maintain a clean, safe work environment.
Cleans from outside of hotel in order to provide a clean exterior to the hotel.
Reports any unusual or extraordinary problems to assure they are handled in a timely manner.
Adheres to scheduled work hours to assure proper coverage of work assignments.
Understands how to use and maintain floor cleaning equipment.
Acquires working knowledge of hotel and its facilities in order to provide proper information in response to guests' questions.
Participates in the overall Hotel Maintenance and cleanliness by reporting any deficiencies in equipment and facilities.
Contributes in minimizing guest complaints.
Ensure a professional attitude and proper attire when on property, ready to serve a guest at any time.
Respond to radio calls professionally and promptly.
Buff, wax and polish floors. Vacuum, shampoo and remove gum spots from carpets as required.
Preserve excellent levels of internal and external customer service.
Provide two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
Perform various other duties as assigned
Must be able to drive our shuttle
Must be able to pass a MVR Background Screening
Must work weekends

Benefits

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!