Lobby Attendant

HRI Hospitality•New Orleans, LA

About The Position

The Lobby Attendant, in the Housekeeping department, maintains the cleanliness, appearance, and overall condition of the hotel lobby and public areas. The role ensures guest-facing spaces are clean, welcoming, and consistent with brand and company standards. The position has no supervisory responsibilities and reports to the Housekeeping Manager / Director of Operations.

Requirements

  • High school diploma or equivalent preferred.
  • Previous cleaning, janitorial, or housekeeping experience preferred.
  • Hospitality environment experience is a plus.
  • Strong attention to detail and cleanliness standards.
  • Ability to work independently and efficiently.
  • Ability to lift, push, and pull up to 50 lbs.
  • Ability to stand, walk, and bend for extended periods.
  • Good communication and customer service skills.
  • Knowledge of cleaning chemicals and safety procedures preferred.

Nice To Haves

  • High school diploma or equivalent.
  • Previous cleaning, janitorial, or housekeeping experience.
  • Hospitality environment experience.
  • Knowledge of cleaning chemicals and safety procedures.

Responsibilities

  • Clean and maintain the lobby, hallways, elevators, restrooms, and other public areas.
  • Dust, sweep, mop, vacuum, and polish surfaces as required.
  • Empty trash receptacles and replace liners.
  • Maintain cleanliness and restock public restrooms.
  • Keep furniture, décor, and fixtures in public areas clean and tidy.
  • Monitor the lobby throughout the shift and promptly address appearance issues.
  • Respond courteously to guest requests and provide assistance.
  • Report maintenance issues and safety concerns to management.
  • Follow safety and sanitation guidelines.
  • Perform additional duties as assigned by management.
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