Lobby Attendant

Omni Hotels & Resorts•Paradise Valley, AZ

About The Position

The Lobby Attendant services and maintains the cleanliness of public areas in accordance with Omni Standards. Areas include lobbies, public and associate restrooms, executive offices, locker rooms, pre-function spaces, balconies, guest and associate elevators, and the main guest entrance. The attendant keeps floral arrangements, planters, ash urns, water fountains, and phone stations neat and clean, and helps ensure the hotel, guests, and associates are in a safe and secure environment. The role may also include assigned special projects and reporting maintenance issues or other concerns. Candidates should be able to maintain a four-diamond level of service, work effectively with management on special projects, and perform in a fast-paced environment. Strong, effective communication and a professional business appearance, attitude, and performance are expected. The role requires availability for a variety of shifts, including weekends and holidays, and the ability to stand and walk for extended periods, as well as lift, push, pull, and carry moderate weight and frequently bend and twist.

Requirements

  • Able to maintain a four-diamond level of service.
  • Able to work with management on special projects.
  • Able to work in a fast-paced environment.
  • Strong communication skills and ability to communicate effectively.
  • Maintain a professional business appearance, attitude, and performance.
  • Able to work a variety of shifts, including weekends and holidays.
  • Able to stand for extended periods, at least 8 hours per shift.
  • Able to lift, push, pull, and carry moderate weight.
  • Able to walk and stand for extended periods, with frequent bending and twisting.

Responsibilities

  • Service hotel lobbies throughout the day.
  • Service public restrooms in the lobby, lower lobby, and pool areas.
  • Service executive offices.
  • Service men's and ladies' associate locker rooms.
  • Service lobby and lower-lobby pre-function spaces.
  • Keep lobby balconies neat and clean.
  • Keep the main guest entrance neat and clean.
  • Keep floral arrangements and plants neat and ensure planters have no debris.
  • Keep ash urns throughout the property neat and clean.
  • Maintain water fountains and phone stations in a neat and clean condition.
  • Service guest and associate elevators.
  • Help ensure the hotel, guests, and associates are maintained in a safe and secure environment.
  • Complete special projects as assigned.
  • Report maintenance issues and other concerns.
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