Lobby Attendant

Omni Hotels & Spas•Paradise Valley, AZ

About The Position

The Lobby Attendant services and maintains the cleanliness of the hotel’s public areas, including public and associate restrooms, lobbies, and executive offices, in accordance with Omni Standards. The role helps maintain a neat, clean, safe, and secure environment for hotel guests and associates, and may include completing special projects assigned by management.

Requirements

  • Able to maintain a 4-diamond level of service.
  • Able to work with management on special projects.
  • Able to work in a fast-paced environment.
  • Strong communication skills and ability to communicate effectively.
  • Maintain a professional business appearance, attitude, and performance.
  • Able to work a variety of shifts, including weekends and holidays.
  • Able to stand for extended periods of time, at least 8 hours per shift.
  • Able to lift, push, pull, and carry moderate weight.
  • Able to walk and stand for extended periods, with frequent bending and twisting.

Responsibilities

  • Service hotel lobbies throughout the day.
  • Service public restrooms in the lobby, lower lobby, and pool areas.
  • Service executive offices and men's and ladies' associate locker rooms.
  • Service lobby and lower-lobby pre-function space.
  • Keep lobby balconies neat and clean.
  • Keep the main guest entrance neat and clean.
  • Keep floral arrangements and plants neat and ensure planters are free of debris.
  • Keep ash urns throughout the property neat and clean.
  • Maintain water fountains and phone stations in a neat and clean condition.
  • Service guest and associate elevators.
  • Help maintain a safe and secure environment for hotel guests and associates.
  • Complete special projects as assigned.
  • Report maintenance issues and other concerns.
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