Lobby Attendant

Concord Hospitality Enterprises•Pittsburgh, PA

About The Position

As a Lobby Attendant, you will maintain the cleanliness and order of the hotel’s lobby and public spaces, helping ensure a safe and welcoming environment for guests and associates. The role includes keeping public areas clean and supplied, assisting with laundry and guest amenity deliveries, communicating suite status updates to the Front Desk, responding to guest requests, and supporting pool and spa upkeep in accordance with health and safety regulations.

Requirements

  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Commitment to guest service and safety standards.

Nice To Haves

  • Prior housekeeping or hospitality experience.

Responsibilities

  • Maintain the cleanliness of the lobby and public areas, including restrooms, the pool, and exercise room.
  • Replenish supplies and remove trash throughout guest and associate spaces.
  • Assist with laundry support and deliver guest amenities, including cribs and roll-away beds.
  • Communicate suite status changes with the Front Desk and respond courteously to guest requests.
  • Support pool and spa upkeep in compliance with health and safety regulations.

Benefits

  • Competitive wages (for full-time associates only).
  • Medical, dental, and vision insurance (for full-time associates only).
  • Life insurance and short- and long-term disability options (for full-time associates only).
  • 401(k) program with company match (for full-time associates only).
  • Tuition assistance (for full-time associates only).
  • Discounted room rates at Concord-managed hotels (for full-time associates only).
  • Training, development, and career advancement opportunities (for full-time associates only).
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