Lobby Attendant

Pyramid Global Hospitality • College Station, TX

5d • Onsite

About The Position

The Lobby Attendant maintains the cleanliness of lobby areas, public and team member restrooms, internal offices, and other public and back-of-house spaces at the Texas A&M Hotel and Conference Center in College Station, Texas. The role includes engaging pleasantly with guests, completing guest requests, responding promptly to urgent requests such as spills, and working with the team to meet hotel cleanliness standards. The attendant uses a hotel mobile device and application to handle service and work orders, performs light laundry duties, and follows property standards for personal protective equipment and handling chemicals and bodily fluids.

This is a part-time position of 8–29 hours per week, depending on the business forecast. Scheduled days, including weekdays and weekends, vary with forecasted business. The property expects availability for Texas A&M football game days, Ring Days, graduations, and other high-occupancy special events. Overtime may be expected when business levels require it. Compensation starts at $14.00 per hour and increases to $15.00 per hour after the first six months; pay is issued biweekly.

Requirements

• Ability to use a hotel mobile device and application for service and work orders.
• Neat appearance and pleasant personality.
• Time-management skills and ability to work independently.
• Ability to work on one's feet for eight hours a day.
• Ability to communicate effectively and professionally.
• Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and navigate carts weighing up to 100 pounds in tight spaces.
• Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
• Ability to lift, carry, and position loads of at least 50 pounds.
• Availability to work Texas A&M football game days, Ring Days, graduations, and other high-occupancy special events.
• Ability to work variable weekdays and weekends according to the business forecast; overtime may be expected when business levels require it.

Nice To Haves

• Housekeeping experience.

Responsibilities

• Maintain the cleanliness of lobby areas, public restrooms, team member restrooms, and internal offices.
• Use the hotel's mobile device and application to complete service and work orders.
• Engage with guests pleasantly during shifts and complete guest requests when necessary.
• Work as a team to meet the Hotel & Conference Center's cleanliness standards.
• Walk assigned floors at the beginning and end of shifts to collect trash.
• Clean and maintain public restrooms, including floors, toilets, sinks, stalls, and urinals.
• Maintain public areas, including lounges and hallways, through spot cleaning, sweeping, dusting, mopping, vacuuming, and sanitizing.
• Perform light laundry duties.
• Respond immediately to urgent requests, such as spills.
• Keep the Heart of House clean, including employee restrooms, hallways, lockers, and closets.
• Follow property standards for personal protective equipment and for handling chemicals and bodily fluids.
• Follow property standards related to COVID.

Benefits

• 401(k) with company match and immediate vesting after 90 days of service.
• Access to wellness platforms, including SupportLinc and Ramsey SmartDollar, for the employee and household members.
• Extensive training programs for hospitality and non-hospitality skills.
• Pet insurance discounts.
• Discounts at hundreds of properties in the Pyramid Global portfolio.
• Health benefits, including medical, dental, vision, and supplemental benefits such as identity theft coverage, legal assistance, and life insurance.
• Paid time off.
• Retirement benefits.
• Tuition/education reimbursement eligibility after 12 months of service.
• Biweekly pay.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed