Lobby Attendant

HRI Hospitality•San Antonio, TX

About The Position

The Lobby Attendant works in the Housekeeping department and maintains the cleanliness, appearance, and presentation of the hotel’s public areas during the 3:00 PM–11:00 PM shift. The role ensures that guest-facing spaces are clean, welcoming, and consistent with brand and company standards. The position has no supervisory responsibilities and reports to the Housekeeping Manager or Executive Housekeeper.

Requirements

  • High school diploma or equivalent preferred.
  • Previous cleaning, janitorial, or housekeeping experience preferred.
  • Strong attention to detail and cleanliness standards.
  • Ability to work independently and efficiently.
  • Ability to lift, push, and pull up to 50 pounds.
  • Ability to stand, walk, and bend for extended periods.
  • Good communication and customer service skills.
  • Ability to consistently work the 3:00 PM–11:00 PM shift.

Nice To Haves

  • Experience in a hospitality environment.

Responsibilities

  • Clean and maintain the lobby, hallways, elevators, restrooms, and other public areas.
  • Dust, sweep, mop, vacuum, and polish surfaces as required.
  • Empty trash receptacles and replace liners.
  • Maintain cleanliness and restock public restrooms.
  • Keep furniture, décor, and fixtures in public areas clean and tidy.
  • Monitor the lobby’s appearance throughout the shift and address issues promptly.
  • Respond courteously to guest requests and provide assistance.
  • Report maintenance issues and safety concerns to management.
  • Follow safety and sanitation guidelines.
  • Perform additional duties as assigned by management.
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