Loan Support Analyst Senior - Complex Loan Administration - Midland

PNC•Home Location-KS (KSH01), SC

About The Position

At PNC, a Loan Support Analyst Senior in the Complex Loans - Midland organization services a complex commercial real estate loan portfolio with active cash management activities. The role supports day-to-day servicing in compliance with servicing agreements, loan documents, internal policies and procedures, and applicable laws and regulations. Loans may include CMBS, balance sheet, and agency loans, and may involve elevated borrower relationships or increased complexity. The analyst interprets complex loan agreements to apply loan terms accurately and communicates with internal and external parties to resolve non-compliant issues. The position is based within PNC's Midland footprint. Remote work may be available in select geographic locations with PNC approval, subject to maintaining a quiet, secure, confidential home workspace; occasional in-office participation may be required. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Bachelor's degree; a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree.
Work experience description states that roles at this level typically require a university or college degree with less than one year of professional experience and/or successful completion of a formal development program.
Demonstrate appropriate knowledge, skills, and abilities for the role.
PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Nice To Haves

Analytical thinking
Capital management
Compliance requirements
Documentation
Due diligence
Loan documentation
Regulatory compliance
Risk mitigation strategies
Consulting
Customer interaction
Decision making and critical thinking
Effective communications
Financial analysis
Managing multiple priorities
Negotiating
Operational functions
Products and services
Relationship management

Responsibilities

Service a portfolio of commercial real estate loans, including CMBS, balance sheet, and agency loans, in compliance with loan documents, servicing agreements, policies, procedures, and applicable regulations.
Analyze and interpret complex loan agreements and apply loan terms accurately in servicing activities.
Process loan payments, escrows, and reserve account disbursements as needed.
Resolve non-compliant issues through written and verbal communication with internal and external parties.
Assist with periodic investor, internal, and regulatory reporting.
Perform covenant compliance testing as needed.
Maintain accurate, up-to-date loan servicing records in the servicing system.
Support onboarding of new loans and transition of paid-off or transferred loans.
Support tax and insurance administration and collection activities on delinquent accounts as needed.
Exercise funds disbursement authority when applicable.
Review reports to identify exceptions, support quality, and contribute to risk mitigation.
Serve as a subject matter resource and provide specialty product training as needed.
Apply customer-focused practices and manage risks in alignment with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service