Loan Sales Specialist - Bilingual
About The Position
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Team members work in a competitive atmosphere where individual effort and dedication influence success, with professional development and advancement opportunities in a dynamic, supportive environment. Compensation recognizes individual achievements and team success. The position is onsite and scheduled Monday through Friday during standard business hours. Some extended weekday hours may be needed, which may include Saturday. The target base salary range is $19.00–$23.00, based on factors including skills and work experience. The role is also eligible for additional compensation based on individual and company performance. OneMain offers career advancement opportunities, including pathways to leadership roles such as Branch Manager and District Manager, supported by training programs. The company describes its mission as providing nonprime customers responsible access to credit and improving their financial well-being. It serves customers through community branches and by phone and online, and emphasizes an inclusive culture, career development, and community impact.
Requirements
- High school diploma or GED.
- Bilingual in Spanish.
Nice To Haves
- Sales, collections, or customer service experience.
Responsibilities
- Effectively multitask and adapt to the dynamic demands of the role to provide timely and efficient service.
- Exceed customer expectations through ease, empathy, and encouragement while delivering results related to individual and branch goals.
- Develop new connections and maintain existing relationships by engaging customers throughout the loan process and lifecycle and presenting solutions tailored to their needs.
- Manage the loan lifecycle, including collections activities, while complying with relevant laws and regulations.
- Engage with customers and other departments through phone, email, chat, and in-house systems.
- Bring an achievement-oriented attitude and internal drive to succeed.
- Educate and inform customers about optional insurance products so they understand the loans, terms, and available options.
Benefits
- Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
- 401(k) matching up to 4%.
- Employee Stock Purchase Plan with a 10% share discount.
- Tuition reimbursement.
- Paid time off, including 15 vacation days per year, prorated based on start date.
- Paid sick leave as determined by state or local ordinance, prorated based on start date.
- 11 paid holidays, including 4 floating holidays, prorated based on start date.
- Paid volunteer time of 3 days per year, prorated based on start date.
- Additional compensation based on individual and company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
