Bilingual Loan Sales Specialist

OneMain Financial • Anaheim, CA

3d • Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and offering suitable solutions. The role operates in a competitive, dynamic, and supportive environment, with professional development and advancement opportunities. Compensation includes a target base salary of $19.00–$23.00, based on factors such as skills and work experience, plus additional compensation tied to individual and company performance. The position is onsite and scheduled Monday through Friday during standard business hours, with some extended weekday hours as needed and possible Saturday work.

Loan Sales Specialists engage customers throughout the loan process and loan life cycle, manage loans including collections activities, and explain loan terms and optional insurance products. They use multiple technology channels to communicate with customers and other departments, while working toward individual and branch goals and complying with applicable laws and regulations.

Requirements

• High school diploma or GED.
• Bilingual in Spanish.

Nice To Haves

• Sales, collections, or customer service experience.

Responsibilities

• Effectively multitask and adapt to changing role demands to provide timely, efficient service.
• Exceed customer expectations through ease, empathy, and encouragement while achieving individual and branch goals.
• Develop new customer connections and maintain existing relationships throughout the loan process and life cycle, presenting solutions tailored to customer needs.
• Manage the life cycle of loans, including collections activities, in compliance with relevant laws and regulations.
• Engage with customers and other departments through phone, email, chat, and in-house systems.
• Bring an achievement-oriented attitude and internal drive to succeed.
• Clearly educate customers about optional insurance products, loan terms, and available options.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time of 3 days per year, prorated based on start date.
• Additional compensation based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED