Bilingual Loan Sales Specialist

OneMain Financial • Port Orange, FL

7d • Onsite

About The Position

At OneMain, Loan Sales Specialists help customers access friendly, fast, and affordable financing by listening to their needs and offering suitable solutions. The role operates in a competitive environment where individual effort and team success are recognized through compensation and incentives. It offers professional development, training, and opportunities to advance into leadership roles.

The specialist supports customers throughout the loan process and loan life cycle, including collections activities, while following applicable laws and regulations. They explain loan terms and optional insurance products so customers understand their choices. The role involves working with customers and other departments through phone, email, chat, and internal systems.

This is an on-site position with a Monday–Friday schedule during standard business hours. Extended weekday hours may be needed, and the schedule may include Saturday.

Requirements

• High school diploma or GED.

Nice To Haves

• Sales, collections, or customer service experience.
• Bilingual in Spanish.

Responsibilities

• Multitask and adapt to changing role demands to provide timely and efficient service.
• Meet customer expectations with ease, empathy, and encouragement while achieving individual and branch goals.
• Develop new customer connections and maintain existing relationships throughout the loan process and life cycle.
• Present tailored solutions based on customer needs.
• Manage the loan life cycle, including collections activities, in compliance with relevant laws and regulations.
• Engage with customers and other departments through phone, email, chat, and in-house systems.
• Bring a goal-oriented attitude and internal drive to achieve results.
• Educate customers about optional insurance products, loan terms, and available options.

Benefits

• Annual salary plus incentives.
• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• 401(k) matching up to 4%.
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including 4 floating holidays, prorated based on start date.
• Paid volunteer time of 3 days per year, prorated based on start date.
• Training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED